Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times in the drive-thru, often exceeding 15 minutes, leading to frustration.
Food Quality
Many reviews highlighted issues with cold, poorly prepared food, including old or burnt items, and missing components from orders.
Staff Attitude
While some customers praised friendly staff, numerous reviews mentioned rudeness and a lack of attentiveness from employees.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and overall cleanliness concerns.
Inconsistency
The quality of food and service appeared to vary significantly, with some customers having positive experiences while others faced multiple issues.
DN
Dale Neilson
1 day ago
3.0
Younger generation of workers who don't work.
DM
Diana May
1 day ago
1.0
Middle of winter and the air conditioning was running. Hamburger was dry and cold like it was made awhile ago. Will not return
BE
Blake Eichhorn
Dec 31, 2025
1.0
Worse Wendy’s of all time. Might take 40 minutes with nobody in front of you. Empty line and nothing. I’ve left and gone just gone to McDonald’s next door. Atleast they give you your food fast
NA
Nick Arellano
Dec 20, 2025
2.0
That was the longest Wait in the drive-through fast food restaurant I have ever waited. Almost 15 minutes. Then I got a chicken sandwich and was charged a dollar for sauce To which my chicken and my chicken sandwich was old. Next time I will be going to the other location.
DS
Dennis S
Dec 6, 2025
1.0
I went through the Wendy’s drive-thru today on 12/6/25 at about 6pm, and the experience was honestly disappointing. I waited nearly ten minutes just to place a simple order: a kid’s meal for my son and three double stacks. The employee working the drive-thru was noticeably rude and acted irritated that I was even ordering.
After waiting another ten to fifteen minutes at the window, he handed me the bag and insisted everything was inside. I got home and found that most of my child’s meal was missing. For how long I waited and how basic the order was, this should not have happened.
The service was rude, slow, and completely careless. Very frustrating experience.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's in Medford, OR?
The drive-thru at Wendy's in Medford, OR is open every day from 10:30 AM to 11:00 PM.
Is the Medford Wendy's location currently open?
Yes, the Medford Wendy's location is open and committed to serving quality food every day.
Does this Wendy's in Medford serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
How can I order Wendy's food online or via an app?
You can order online at order.wendys.com or use the Wendy's app available in the Apple App Store.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on Wendy's menu website, mobile app, and in-restaurant via a nutrition poster.
How can I provide feedback or contact Wendy's in Medford?
You can provide feedback via Wendy's Customer Care live chat, call 888-624-8140, fill out the customer satisfaction survey, or call the location directly at (541) 779-3264.
Where is Wendy's located in relation to other fast food restaurants nearby?
Wendy's in Medford is near other fast food places like McDonald's and Carl's Jr., making it convenient to choose among popular fast food options in the area.
What nearby businesses can customers visit when coming to Wendy's at 1010 Biddle Rd.?
Customers can also visit places nearby such as America's Best Contacts & Eyeglasses for eyewear, Bi-Mart for retail shopping, and Papa Murphy’s Take ‘N’ Bake Pizza for other food options.
How can nearby places help customers planning a visit to Wendy's?
Nearby financial services like First Interstate Bank and Umpqua Bank assist with transactions, while stores like Mattress Firm and Tiff's Hallmark Shop offer shopping options before or after dining at Wendy's.