Wendy's

3.4
1093 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1010 Biddle Rd., Medford, OR
97504, United States

Hours

Reviews

3.4
1,093 reviews
5 stars
325
4 stars
263
3 stars
201
2 stars
105
1 star
199

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, often exceeding 15 minutes, leading to frustration.

Food Quality

Many reviews highlighted issues with cold, poorly prepared food, including old or burnt items, and missing components from orders.

Staff Attitude

While some customers praised friendly staff, numerous reviews mentioned rudeness and a lack of attentiveness from employees.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and overall cleanliness concerns.

Inconsistency

The quality of food and service appeared to vary significantly, with some customers having positive experiences while others faced multiple issues.
  • DN
    Dale Neilson
    1 day ago
    3.0
    Younger generation of workers who don't work.
  • DM
    Diana May
    1 day ago
    1.0
    Middle of winter and the air conditioning was running. Hamburger was dry and cold like it was made awhile ago. Will not return
  • BE
    Blake Eichhorn
    Dec 31, 2025
    1.0
    Worse Wendy’s of all time. Might take 40 minutes with nobody in front of you. Empty line and nothing. I’ve left and gone just gone to McDonald’s next door. Atleast they give you your food fast
  • NA
    Nick Arellano
    Dec 20, 2025
    2.0
    That was the longest Wait in the drive-through fast food restaurant I have ever waited. Almost 15 minutes. Then I got a chicken sandwich and was charged a dollar for sauce To which my chicken and my chicken sandwich was old. Next time I will be going to the other location.
  • DS
    Dennis S
    Dec 6, 2025
    1.0
    I went through the Wendy’s drive-thru today on 12/6/25 at about 6pm, and the experience was honestly disappointing. I waited nearly ten minutes just to place a simple order: a kid’s meal for my son and three double stacks. The employee working the drive-thru was noticeably rude and acted irritated that I was even ordering. After waiting another ten to fifteen minutes at the window, he handed me the bag and insisted everything was inside. I got home and found that most of my child’s meal was missing. For how long I waited and how basic the order was, this should not have happened. The service was rude, slow, and completely careless. Very frustrating experience.

Frequently Asked Questions About Wendy's

Is Medford - #7 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in Medford, OR?

The drive-thru at Wendy's in Medford, OR is open every day from 10:30 AM to 11:00 PM.