Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times at the drive-thru, often exceeding 20 minutes.
Food Quality
Many reviews highlighted issues with cold, stale, or poorly prepared food, including raw meat and soggy fries.
Customer Service
Several customers experienced rude or unhelpful staff, with some noting a lack of acknowledgment or assistance.
Cleanliness
The restaurant was described as dirty and unsanitary, with reports of poor conditions in both the dining area and restrooms.
Order Accuracy
Multiple customers reported missing items or incorrect orders, leading to dissatisfaction.
FM
felecia maddux
Nov 16, 2025
1.0
Meat on burgers were overcooked and burnt as if they’d been sitting since the day prior. Hard and burnt crusty. Could not even eat. Not joking. Ordered 2 Dave’s doubles so that was 4 patties. One burger didn’t even have lettuce. Fries were cold and soggy as if they’d been sitting as well. Entire meals wasted. Honestly unbelievable. Never experienced anything like this before. Stay away from this Wendy’s.
AA
Alan
Nov 8, 2025
4.0
Home of the Frosty. So yummy.
ES
Ethan Schram
Sep 30, 2025
1.0
The last few mornings I went, I waited at the drive through 10-15 minutes to place my order, with no response, even drove up to the window and had zero acknowledgements. Didn't bother going inside. Food was cold the next time I went, with the potatos also soggy. One lady, I think she's a manager, was so inept and rude, "I am too short to change the menu board", then put something like butter in the burrito. I don't even know how this place is still operating with this shitty of customer service and product, I've enjoyed Wendy's everywhere else, but this location on Biddle is horrendous!
SP
steven pearce
Sep 24, 2025
1.0
Went through the drive-thru took about 15 minutes just to get to the window with one car in front of me. ordered two crispy chicken BLT biggie bags then waited 10 minutes before they asked me to scoot forward they were waiting on the patties to which we sat for another 20 minutes. it's 96° outside. Went inside and said hey you know, good customer service is when you have people sitting in a vehicle on a 96 degree day you let them know what's going so they don't just sit outside in the heat. waited another 10 minutes before we got our food. The Buns were cold the fries were soggy and the chicken nuggets were cold never again Wendy's on Biddle. I'm not even going to get into the rudeness of the employees.
CC
christian
Sep 3, 2025
3.0
Fry Friday... Shouldn't a went to the second one on the other side of town, bad food borne stomach pains diarrhea and vomiting 🤮... Thanks to the guy for the double combo though!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Medford, OR?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Medford, OR into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (541) 779-3264.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Medford - #7 Wendy’s serve breakfast?
Yes, this Wendy’s location in Medford, OR serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's in Medford, OR?
The drive-thru at Wendy's in Medford, OR is open every day from 10:30 AM to 11:00 PM.
Is the Medford Wendy's location currently open?
Yes, the Medford Wendy's location is open and committed to serving quality food every day.
Does this Wendy's in Medford serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
How can I order Wendy's food online or via an app?
You can order online at order.wendys.com or use the Wendy's app available in the Apple App Store.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on Wendy's menu website, mobile app, and in-restaurant via a nutrition poster.
How can I provide feedback or contact Wendy's in Medford?
You can provide feedback via Wendy's Customer Care live chat, call 888-624-8140, fill out the customer satisfaction survey, or call the location directly at (541) 779-3264.
Where is Wendy's located in relation to other fast food restaurants nearby?
Wendy's in Medford is near other fast food places like McDonald's and Carl's Jr., making it convenient to choose among popular fast food options in the area.
What nearby businesses can customers visit when coming to Wendy's at 1010 Biddle Rd.?
Customers can also visit places nearby such as America's Best Contacts & Eyeglasses for eyewear, Bi-Mart for retail shopping, and Papa Murphy’s Take ‘N’ Bake Pizza for other food options.
How can nearby places help customers planning a visit to Wendy's?
Nearby financial services like First Interstate Bank and Umpqua Bank assist with transactions, while stores like Mattress Firm and Tiff's Hallmark Shop offer shopping options before or after dining at Wendy's.