Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on food quality; some enjoyed the freshness while others reported cold or incorrect orders.
Service Speed
Service speed is inconsistent; many customers experienced long wait times, especially in the drive-thru.
Staff Friendliness
Staff are generally reported as friendly and accommodating, with several positive mentions of individual employees.
Cleanliness
Cleanliness of the restaurant is noted positively, though some customers reported issues with the drink area and bathrooms.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
KR
Kristi Rippetoe
Nov 8, 2025
1.0
Walked in was not greeted instead stood waiting to be helped for over 5 min before I asked for help and the disgusting rude girl behind the counter told us she was busy. We decided to leave as we walked out she screamed bye! That was my first time at a Wendy’s and we will never return. Do better Wendy’s.
FS
Frank Shipley
Nov 1, 2025
5.0
Staff was friendly. Food was good.
DJ
D Johnson
Oct 30, 2025
2.0
Beef was cold veggies were almost non existent and window girl not very pleasant
TS
Todd Shiber
Oct 18, 2025
3.0
Fries were cold, tenders were not very good, frosty wasn't that cold, but the burger was warm and fresh. Hardly worth thirty bucks...I won't be back to this location.
AM
Amelia Mallory
Oct 9, 2025
5.0
Thanks to Thomas at the front counter for the stellar friendly service, and the kitchen crew for their hardest work!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Medford, OR?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Medford, OR into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (541) 779-2925.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Big Y #8 Wendy’s serve breakfast?
Yes, this Wendy’s location in Medford, OR serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 1920 N. Pacific Hwy, Medford, OR?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Medford, OR serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available at this Wendy's?
Delivery availability can be checked by entering your address on the Wendy's app or at order.wendys.com.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's Customer Care via their Contact page or by calling (541) 779-2925. Feedback can be submitted through their Customer Satisfaction Survey online.
Does this Wendy's offer mobile ordering or have an app for easy ordering?
Yes, you can order using the Wendy's app available on the Apple App Store or by visiting order.wendys.com.
What payment options does Wendy's in Medford accept?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find the menu and pricing for this Wendy's location?
Menu and pricing details are available online at menu.wendys.com and order.wendys.com after selecting this Medford location.
What are some nearby places to Wendy's at 1920 N. Pacific Hwy that customers might visit?
Nearby places include Chipotle Mexican Grill, Starbucks, and Natural Grocers, which you might visit before or after dining at Wendy's.
Are there other fast food options near this Wendy's location?
Yes, other nearby fast food restaurants include Jack in the Box, Chick-fil-A, Five Guys, and another Wendy's nearby.
What nearby services are available around Wendy's that might be useful for customers?
Besides dining options, nearby services include Certified Barbershop for grooming, Sierra West Linen for laundry, and U-Haul Neighborhood Dealer for truck rentals.