Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers praised the friendly and accommodating staff, highlighting positive interactions with employees.
Food Quality
Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others reported cold food and incorrect orders.
Service Speed
Customers frequently mentioned long wait times, particularly during busy hours, indicating issues with staffing and efficiency.
Cleanliness Issues
Several reviews pointed out cleanliness concerns, particularly regarding the dining area and restrooms.
Order Accuracy
Multiple customers experienced issues with incorrect or incomplete orders, leading to dissatisfaction.
RI
Robert D Irwin
2 days ago
2.0
Food cold
MD
Mike Dale
3 days ago
5.0
Best Wendy's here in Southern Oregon. Fredo is an astute worker who is very kind and I wish the best for this establishment going forward.
VN
V Nelson
3 days ago
1.0
Sadly this business is closed
CR
Cheyenne Riggs
Feb 17, 2026
5.0
My favorite Wendy's is at The Bear Creek Plaza with Jesse!!!!! However, I was illegally kicked from there on Jan 27 2026, when someone made a false report on me to the Medford Police Department. But, they didn't even read me my Miranda Rights lmfao. Anywho, I wish this store had a person working the first window! We need fast food joints with the menu before the speaker box, that way we have time to think, before we order. Also, when we have to pay at the last window, it's hard to speak to the worker and make sure they got your rewards and coupons! This is because they're also taking orders, getting your drinks ready, and gathering your food items. Plus, they have to make your frosty! It's not the workers fault. They're just short staffed per the Wendy's workers. I used to love this Wendy's. My granny Toni Ramsey, my daughter, and I, would always come here back when my daughter was a baby & toddler. Anywho, the food was cold yesterday, by the time we got home! I loved the new Girl Scouts Thin Mints Frosty, it is their best one yet! My uncle Terry got a free chocolate milk yesterday! Woot woot 🙌🏼🎉 I got my $6 biggie bag and sweet 🌶️ sauce! That sauce is to die for! I love it drizzled on my double stack! I love your fries 🍟🤤 We just had to heat up our meals when we got home. We don't live far from Wendy's either. It's not the employees fault, they're just short staffed. Please, get another worker for the first window! Oh, I love how y'all use fresh patties that aren't frozen. But, y'all need more employees to make sure your foods hot. They got a good system down at Jesse's Wendy's at the Bear Creek Plaza 😘 I love you Wendy's 🫶🏼🏹🎀🌹
BW
Bradley woodie
Jan 1, 2026
1.0
Tried to Uber Eats but I guess the store was closed? Learn how to use technology. Updating your business hours on google is something we all learned how to do in 1995… pathetic.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 1920 N. Pacific Hwy, Medford, OR?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Medford, OR serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available at this Wendy's?
Delivery availability can be checked by entering your address on the Wendy's app or at order.wendys.com.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's Customer Care via their Contact page or by calling (541) 779-2925. Feedback can be submitted through their Customer Satisfaction Survey online.
Does this Wendy's offer mobile ordering or have an app for easy ordering?
Yes, you can order using the Wendy's app available on the Apple App Store or by visiting order.wendys.com.
What payment options does Wendy's in Medford accept?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find the menu and pricing for this Wendy's location?
Menu and pricing details are available online at menu.wendys.com and order.wendys.com after selecting this Medford location.
What are some nearby places to Wendy's at 1920 N. Pacific Hwy that customers might visit?
Nearby places include Chipotle Mexican Grill, Starbucks, and Natural Grocers, which you might visit before or after dining at Wendy's.
Are there other fast food options near this Wendy's location?
Yes, other nearby fast food restaurants include Jack in the Box, Chick-fil-A, Five Guys, and another Wendy's nearby.
What nearby services are available around Wendy's that might be useful for customers?
Besides dining options, nearby services include Certified Barbershop for grooming, Sierra West Linen for laundry, and U-Haul Neighborhood Dealer for truck rentals.
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