Panera Bread

Reviews

• SW

  Sam Wise

  Nov 10, 2025
  5.0
  I’m new to the area. I was looking for a place to get some soup and I saw Panera with low rating, I said, what can be so bad at a Panera causing this many low rating? I visited this location multiple times in a row for a couple of days in the past week. Each time I interacted with the associates, they were smiling, kind, and friendly. I can’t say the same thing for the lady who looked like the manager, I think she needs to calm and smile more, but the employees were doing great. Anyways, everything I ordered except the chipotle chicken avocado sandwich were great. They did a pretty good job. Chipotle chicken avocado sandwich was also good, but since it is my favorite and since I ate it hundreds of times before, I know it was missing something but couldn’t tell what. Anyways, that isn’t an enough reason to lower my rating. Only thing I was unhappy about in this place was that possibly due to lack of competition, their prices are at California level. They need to be lower, realistically these prices don’t make sense for Medford market. I use the app to order anything I order so I usually get deals or rewards, but if I were to order without any deals I would probably skip the place most of the times as its pretty easy to go over $20 per person, while at any other Medford-like market I visited I would stay under $20 for the same things I ordered. Hope this helps for the Franchise owner to adjust it. Overall, thanks for always smiling PB Medford team!
• TT

  Todd

  Nov 4, 2025
  3.0
  I go to Panera just off enough to remind myself why I don't go there more often. The food is presented well the service is always good it's a little pricey and I wouldn't mind paying the price if the food just had more flavor 😁 I've mentioned that to my co-workers and apparently I'm not the only one who thinks that. A little disappointing but they'll do in a pinch. I feel like they come with this elevated pallet that ends up letting me down a little bit every time.
• AA

  Ash

  Oct 24, 2025
  3.0
  Terribly slow, careless service if you're ordering hot food. I don't know how they're still in business. Probably won't be for long. Decent, thoughtful, fairly healthy food, but it's not particularly cheap.
• RI

  Rhyon Ingalls

  Oct 23, 2025
  1.0
  If you're going to make people food they can't eat, be willing to take responsibility. My employee ordered lunch via Doordash, and this is what they got. As you can see, that's not Broccoli Cheese. That's chili. They can't eat meat. It makes them physically ill. But because the error isn't Doordash's, they refuse to give a refund. And because it was ordered through Doordash, this location is refusing to refund. So my poor employee not only is paying for something they can't eat, I had to send them home early so they could actually get something they can eat. So now both businesses can enjoy the negative review. Don't order from here. Unless you enjoy paying $10.50 for a teensy cup of soup you can't eat, apparently.
• RR

  Rebel Rose

  Oct 22, 2025
  5.0
  Please don't let the negative reviews scare you away. I don't understand why so many people hate on this place. I'm extremely picky with what and where I eat and I think the Medford Panera Bread location is great. I've ate here many times and it's always very good. The food is tasty and as advertised, the place is clean, and service is fast and friendly. 5 stars from me!

Frequently Asked Questions About Panera Bread