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McDonald's

3.4
(1839 reviews)

Business Details

297 East Barnett Road, Medford, OR
97501, United States
(541) 779-3362
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
297 East Barnett Road, Medford, OR
97501, United States

Hours

Reviews

3.4
1,839 reviews
5 stars
557
4 stars
369
3 stars
397
2 stars
193
1 star
323

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers frequently reported dirty tables and unsanitary conditions, particularly in the dining area.

Service Quality

Many reviews highlighted poor customer service, including rude staff and long wait times, with some customers expressing frustration over incorrect orders.

Food Quality

Several customers experienced issues with food quality, including stale items, incorrect orders, and even raw food.

Pricing Concerns

Customers noted rising prices and expressed dissatisfaction with the value for money, feeling that the cost of items was too high for the quality received.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their kindness and helpfulness, as well as enjoying the food when it was prepared correctly.
  • OS
    Olivia Scott
    Feb 21, 2026
    3.0
    It is not always possible to find a clean table, it is also hard to get someone to come clean one which is disappointing. Also make sure you ask for fresh fries when you order or they won't be. Hopefully not everyone shares these experiences, there is definitely room for improvement in all areas!
  • EK
    Eno III Kenneth
    Jan 28, 2026
    5.0
    Fabulous experience...
  • CM
    Christine Mcomber
    Jan 17, 2026
    2.0
    Order was in correct all hamburgers were wrong .worker in drive through was struggling 😞
  • AD
    Anthony Donaldson
    Dec 29, 2025
    3.0
    I didn't like not being able to talk to someone when ordering my meal, it was a self service and I didn't get money back for the work I did , they would have had to pay an employee to do the same work if they are not paying the employees I should get money off for doing the work the employee got,
  • WW
    wqqdcraft
    Dec 27, 2025
    1.0
    I count 4 people with long hair and no hairnets or hats while making my food, no one is wearing gloves while handling my food, the food is stale and gross, do they not care about health and safety? Disgusting place, they ignore you at the counter too, they won't even say one moment when they make eye contact, not to mention my order taking literally 20 minutes, for a 6 dollar meal deal... Ruined McDonald's for me.

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

This McDonald's in Medford, OR is open daily from 5:00 AM to 9:00 PM.

When is the drive-thru open at this McDonald's?

The drive-thru is open every day from 5:00 AM to 11:00 PM for your convenience.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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