Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported dirty tables and unsanitary conditions, particularly in the dining area.
Service Quality
Many reviews highlighted poor customer service, including rude staff and long wait times, with some customers expressing frustration over incorrect orders.
Food Quality
Several customers experienced issues with food quality, including stale items, incorrect orders, and even raw food.
Pricing Concerns
Customers noted rising prices and expressed dissatisfaction with the value for money, feeling that the cost of items was too high for the quality received.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their kindness and helpfulness, as well as enjoying the food when it was prepared correctly.
OS
Olivia Scott
Feb 21, 2026
3.0
It is not always possible to find a clean table, it is also hard to get someone to come clean one which is disappointing. Also make sure you ask for fresh fries when you order or they won't be. Hopefully not everyone shares these experiences, there is definitely room for improvement in all areas!
EK
Eno III Kenneth
Jan 28, 2026
5.0
Fabulous experience...
CM
Christine Mcomber
Jan 17, 2026
2.0
Order was in correct all hamburgers were wrong .worker in drive through was struggling 😞
AD
Anthony Donaldson
Dec 29, 2025
3.0
I didn't like not being able to talk to someone when ordering my meal, it was a self service and I didn't get money back for the work I did , they would have had to pay an employee to do the same work if they are not paying the employees I should get money off for doing the work the employee got,
WW
wqqdcraft
Dec 27, 2025
1.0
I count 4 people with long hair and no hairnets or hats while making my food, no one is wearing gloves while handling my food, the food is stale and gross, do they not care about health and safety? Disgusting place, they ignore you at the counter too, they won't even say one moment when they make eye contact, not to mention my order taking literally 20 minutes, for a 6 dollar meal deal... Ruined McDonald's for me.