Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and poor handling of customized requests.
Service Speed
Numerous reviews highlighted long wait times, both in the drive-thru and for curbside pickup, often exceeding 20 minutes.
Food Quality
Customers frequently mentioned cold or poorly prepared food, with complaints about serving sizes and freshness.
Staff Behavior
Several reviews noted rude or unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness
Multiple customers expressed concerns about cleanliness, including flies in the restaurant and unsanitary conditions.
SG
Seppreo Ghost
4 days ago
5.0
Está bien
E9
Epx 998
Dec 28, 2025
1.0
I ordered burger and large fries, but seems they have a different idea on what large means. Remember when they used to fill to the top? I should have gone to 5 Guys instead.....
CL
Chris Ladue
Dec 21, 2025
1.0
They gave me someone's cold, untaken online pickup order instead of my food
MM
mhymullaney
Dec 15, 2025
1.0
Going through the drive through and being told to pull around the side so they can bring food out is fully unacceptable. If yall dont have the food ready then you deserve to have high drive through times. Artificially lowering your drive through times by having people pull around the side is shady at best. And should be told to the customer at the time they order. Because, I will 100% of the time, cancel my order if I get told to pull around the side and park. Ive done it in the past and it nearly always results in a minimum 10 minute wait.
SC
Simple Cyan
Dec 9, 2025
5.0
A restaurant hard to get to on foot, but with a hard to beat vibe. They absolutely renovated the place for the holiday season. The only negative thing I can say is that there isn't exactly any seating for just one or two people.
What are the regular opening hours of McDonald's at 3611 Crater Lake Hwy, Medford, OR?
McDonald's at this location is open daily from 6:00 AM to 10:00 PM.
During what hours is delivery available from this McDonald's?
Delivery is available daily from 6:00 AM to 8:30 PM.
What types of pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's from this location online?
You can order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on Apple and Android devices.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location has a drive-thru service available.
Where is this McDonald's located?
It is located at 3611 Crater Lake Hwy, Medford, OR 97504, United States.
What nearby places can I visit before or after dining at McDonald's on Crater Lake Hwy?
Nearby places of interest include Chase Bank for banking needs, Outback Steakhouse for a different dining option, and Spicers Cafe and Espresso for coffee lovers.
Are there places nearby where I can pick up groceries or other essentials?
Yes, Walmart Supercenter - Medford is nearby for groceries and shopping, and Pacific Supply offers building supplies and hardware.
What automotive services or stores are near this McDonald's location?
Nearby automotive-related places include AutoZone for parts and repair, Mercedes-Benz of Medford car dealership, and Webfoot Truck & Equipment for truck repair.