McDonald's

3.3
1225 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3611 Crater Lake Hwy, Medford, OR
97504, United States

Hours

Reviews

3.3
1,225 reviews
5 stars
353
4 stars
267
3 stars
240
2 stars
106
1 star
259

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor handling of customized requests.

Service Speed

Numerous reviews highlighted long wait times, both in the drive-thru and for curbside pickup, often exceeding 20 minutes.

Food Quality

Customers frequently mentioned cold or poorly prepared food, with complaints about serving sizes and freshness.

Staff Behavior

Several reviews noted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

Multiple customers expressed concerns about cleanliness, including flies in the restaurant and unsanitary conditions.
  • SG
    Seppreo Ghost
    4 days ago
    5.0
    Está bien
  • E9
    Epx 998
    Dec 28, 2025
    1.0
    I ordered burger and large fries, but seems they have a different idea on what large means. Remember when they used to fill to the top? I should have gone to 5 Guys instead.....
  • CL
    Chris Ladue
    Dec 21, 2025
    1.0
    They gave me someone's cold, untaken online pickup order instead of my food
  • MM
    mhymullaney
    Dec 15, 2025
    1.0
    Going through the drive through and being told to pull around the side so they can bring food out is fully unacceptable. If yall dont have the food ready then you deserve to have high drive through times. Artificially lowering your drive through times by having people pull around the side is shady at best. And should be told to the customer at the time they order. Because, I will 100% of the time, cancel my order if I get told to pull around the side and park. Ive done it in the past and it nearly always results in a minimum 10 minute wait.
  • SC
    Simple Cyan
    Dec 9, 2025
    5.0
    A restaurant hard to get to on foot, but with a hard to beat vibe. They absolutely renovated the place for the holiday season. The only negative thing I can say is that there isn't exactly any seating for just one or two people.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 3611 Crater Lake Hwy, Medford, OR?

McDonald's at this location is open daily from 6:00 AM to 10:00 PM.

During what hours is delivery available from this McDonald's?

Delivery is available daily from 6:00 AM to 8:30 PM.