Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,220 reviews
5 stars
351
4 stars
267
3 stars
240
2 stars
106
1 star
256
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially during drive-thru and curbside orders, with some waiting over 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and consistently cold food.
Staff Behavior
Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Food Quality
Feedback on food quality was mixed, with some praising fresh meals while others complained about stale or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, including flies in the restaurant and poor hygiene among staff.
- CSChristina Smith2 days ago1.0Went through the drive through and ordered a kids meal and a frapp they refused to give me the frap after I paid told me since it was not on the screen anymore there was nothing they could do and was a managers rule
- JEJared Easton4 days ago5.0Always good
- MRMichael ReyesOct 30, 20251.0Don't go at night. There's only teens and they don't know what they are doing. None of the food was fresh at all and everything tasted weird. Overall I will not be going back to this location.
- DSDustin sOct 24, 20251.0Ordered online 8mins before arriving. Did curbside pick up and I waited for 25 min before they finally brought it out. In that time they have 3 people use the drive through
- BNBrandin NuteOct 8, 20251.0Every. Single. Time. Any time I get DoorDash from this specific McDonalds, it's only ever wrong in some way that's either strange or horrible. No matter what, I can always guarantee that they don't give me the sauces that I ask for, and they forget to add straws 80% of the time. This time around, I got a couple of meals for my fiance and I, one of those meals being a crispy strips meal, and they once again didn't include the sauces; however, this time around, they also completely forgot the fries with the meal! Genuinely, I've worked fast food before, and it's not hard to take a couple of seconds and ensure that sauce gets in the bag, no matter how busy it might get. This location needs serious employee training. Stop intentionally sabotaging DoorDash orders. Thanks Himothy for packing our 2nd order with sauces and fries, though. You're the GOAT.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 3611 Crater Lake Hwy, Medford, OR?
McDonald's at this location is open daily from 6:00 AM to 10:00 PM.
During what hours is delivery available from this McDonald's?
Delivery is available daily from 6:00 AM to 8:30 PM.
What types of pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's from this location online?
You can order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on Apple and Android devices.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location has a drive-thru service available.
Where is this McDonald's located?
It is located at 3611 Crater Lake Hwy, Medford, OR 97504, United States.
What nearby places can I visit before or after dining at McDonald's on Crater Lake Hwy?
Nearby places of interest include Chase Bank for banking needs, Outback Steakhouse for a different dining option, and Spicers Cafe and Espresso for coffee lovers.
Are there places nearby where I can pick up groceries or other essentials?
Yes, Walmart Supercenter - Medford is nearby for groceries and shopping, and Pacific Supply offers building supplies and hardware.
What automotive services or stores are near this McDonald's location?
Nearby automotive-related places include AutoZone for parts and repair, Mercedes-Benz of Medford car dealership, and Webfoot Truck & Equipment for truck repair.