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McDonald's

3.4
(1046 reviews)

Business Details

221 Fern Valley Rd, Medford, OR
97501, United States
(541) 535-7683
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
221 Fern Valley Rd, Medford, OR
97501, United States

Hours

Reviews

3.4
1,046 reviews
5 stars
352
4 stars
211
3 stars
192
2 stars
93
1 star
198

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with missing items and incorrect orders, leading to frustration.

Service Quality

Feedback highlighted a lack of helpfulness and professionalism among staff, with several customers feeling ignored or treated rudely.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the bathrooms and overall cleanliness issues within the restaurant.

Food Quality

Customers expressed disappointment with food quality, citing cold items and poorly prepared meals.

Wait Times

Many reviews noted long wait times for orders, both in-store and at the drive-thru, contributing to a negative experience.
  • CC
    Chrisf1027
    Feb 9, 2026
    1.0
    They wouldn’t give me any honey
  • SV
    Shane Vance
    Jan 14, 2026
    3.0
    CHECK YOUR ORDERS! This mcdonalds is always forgetting items in orders. On multiple occasions I haven't received a drink with my order or an item in my order is missing. Decent food though.
  • XX
    xxIONBOMBxx
    Jan 6, 2026
    1.0
    Dont get Orange Fanta from here. The incompetence and refusal to change out their syrups in the soda machine is unmatched. I write this as Ive gotten my 5th lightly orange seltzer water. 5th time, shame on me at this point. What an absolute joke.
  • ZS
    Zachary Sprunger
    Dec 31, 2025
    1.0
    Ordered a breakfast sandwich in the app, was told in app they would serve that if I ordered before 10:30, which I did. Arrived at the restaurant 4 min. after 10:30 and they said they stopped doing breakfast and wouldn't serve me. Now I dont have time to stop for breakfast before my break ends. You don't have a sandwich back there you could throw on? Are you kidding me?!
  • AT
    Alex Tyndall
    Dec 28, 2025
    1.0
    Paid for 2 mcchickens and was only given 1

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 221 Fern Valley Rd, Medford?

McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery service is available every day from 6:00 AM to 10:30 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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