McDonald's

3.3
2050 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1140 Biddle Rd, Medford, OR
97504, United States

Hours

Reviews

3.3
2,050 reviews
5 stars
569
4 stars
434
3 stars
453
2 stars
202
1 star
392

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers receiving incorrect items or unsatisfactory meals.

Staff Performance

While some staff members were praised for their friendliness and efficiency, others were criticized for lack of training and poor attitudes.

Cleanliness

The cleanliness of the restaurant, particularly the play area and restrooms, was frequently noted as unsatisfactory.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money.
  • JT
    J Turigliatto
    Nov 14, 2025
    4.0
    Took my kid for the play place. It was very clean and the service was spot on.
  • MR
    MISTY ROGERS
    Nov 10, 2025
    1.0
    We went to drive thru order 4 McChikend and there McChicken meal deal. They parked us. When we got home so of our items we missimg I have tried calling for over a half hour no one has pick up. I am pissed because now this is the 2nd time McDonald's has done this to use.
  • WM
    Walt Mueller
    Nov 9, 2025
    5.0
    It is what it is but all in all not to bad. It's nice when you get when you customize your oder.
  • OO
    Odean
    Nov 4, 2025
    1.0
    Order a Medium OJ & it was water down and taste nasty smh . Like they add water to my OJ
  • CS
    Chyanne Smith
    Oct 25, 2025
    1.0
    If I could give the service a negative review I absolutely would. After our food was delivered to the table we were told the rest would come soon. Our daughter received her happy meal but we had to go to the counter to ask for my husband’s burger and our drinks. We received our drink cups and waited for the burger. My husband waited and our group finished their meal and my husband finally comes with his burger. When he opened it to check if it had onions he realized that it was a plain burger when he ordered a double quarter pounder with cheese so of course he takes it back up and lets the lady at the register know that this too was the wrong items. When the gentleman told the manager about the issue she rudely rolled her eyes and ripped the burger out of his hands. We have been to this location multiple times and every time we go it’s an issue! We’ve waited up to twenty minutes for our order, had the wrong items and dealt with rude employees. I’ll honestly be driving across town to the other location or just pick something else altogether.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1140 Biddle Rd, Medford, OR?

McDonald's is open daily from 5:00 AM to 10:00 PM on weekdays and Sunday, extended to 11:00 PM on Friday and Saturday.

Does this McDonald's location offer delivery service?

Yes, delivery is available from 5:00 AM to 10:30 PM on weekdays and Sunday, extended to 11:30 PM on Friday and Saturday.