Jimmy John's

3.9
317 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1238 S Riverside Ave, Medford, OR
97501, United States

Hours

Reviews

3.9
317 reviews
5 stars
150
4 stars
71
3 stars
36
2 stars
19
1 star
41

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoy the sandwiches, noting fresh ingredients and good taste, but there are complaints about inconsistent quality, including dry bread and missing ingredients.

Customer Service

Service experiences vary widely; while some staff are praised for being friendly and helpful, many reviews highlight rude behavior, long wait times, and issues with order accuracy.

Speed of Service

While some customers appreciate the fast service, many express frustration with slow delivery times and long waits at the drive-thru, contradicting the brand's 'freaky fast' promise.

Cleanliness

The store is often described as clean, but there are concerns about food safety practices, such as staff not wearing gloves or hair nets.
  • AA
    Ash
    Oct 23, 2025
    5.0
    I’m always get a pretty decent sandwich from here. Their bread is my favorite part.
  • RR
    Ryan Roman
    Oct 16, 2025
    1.0
    Went in there to try to use my rewards points.And they could not help me with it.I had put my phone number in, and everything.Still no one could help me. Does anyone know why the rewards points won't read my phone number through the jimmy john's app
  • CK
    Christopher Knapp
    Sep 20, 2025
    5.0
    Great sammich shop, a little spendy but worth it
  • AT
    Amy Tarbox
    Sep 19, 2025
    5.0
    Good service and good food
  • MM
    mike morningstar
    Sep 17, 2025
    5.0
    The staff are genuinely awesome. The store is always spot clean, and the sandwiches are consistently what you would see in a comercial. Love this store and their staff.