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Jimmy John's

3.8
(320 reviews)
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Business Details

1238 S Riverside Ave, Medford, OR
97501, United States
(541) 690-1348
https://locations.jimmyjohns.com/or/medford/sandwiches-2998.html

About

Sandwich Restaurant

Location

Jimmy John's
1238 S Riverside Ave, Medford, OR
97501, United States

Hours

Reviews

3.8
320 reviews
5 stars
151
4 stars
72
3 stars
36
2 stars
19
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, long wait times, and incorrect orders, leading to dissatisfaction with customer service.

Food Quality

While some customers enjoyed the sandwiches, many complained about stale bread, missing ingredients, and overall poor food quality.

Speed of Service

Several reviews highlighted inconsistent service speed, with some customers experiencing long wait times despite the brand's promise of 'freaky fast' delivery.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive experiences to be had.
  • SW
    Shane Whybark
    Feb 17, 2026
    5.0
    Super fast getting my order. Got the giant Sammy and was impressed 💯 I was not hungry after that.
  • JC
    JW C
    Jan 19, 2026
    1.0
    There's a rude & obnoxious teen or late teens girl that works at this location. I think she needs to rethink her life choices & how she treats people & what she says.
  • AA
    Ash
    Oct 23, 2025
    5.0
    I’m always get a pretty decent sandwich from here. Their bread is my favorite part.
  • RR
    Ryan Roman
    Oct 16, 2025
    1.0
    Went in there to try to use my rewards points.And they could not help me with it.I had put my phone number in, and everything.Still no one could help me. Does anyone know why the rewards points won't read my phone number through the jimmy john's app
  • CK
    Christopher Knapp
    Sep 20, 2025
    5.0
    Great sammich shop, a little spendy but worth it
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Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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