Five Guys

4.3
1275 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1421 Center Dr in Medford is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Five Guys
1421 Center Dr, Medford, OR
97501, United States

Hours

Reviews

4.3
1,275 reviews
5 stars
762
4 stars
288
3 stars
112
2 stars
47
1 star
66

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, with many highlighting the freshness and flavor, though some noted issues with greasiness and inconsistency.

Customer Service

Service received mixed reviews; while many customers appreciated friendly and attentive staff, some reported unprofessional behavior and lack of engagement from certain employees.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.

Pricing

Several customers felt the prices were high for fast food, with some expressing that the quality did not justify the cost.

Atmosphere

The atmosphere was generally described as casual and welcoming, although some customers found it lacking due to music or seating arrangements.
  • DG
    DeAnna Granacki
    Oct 30, 2025
    5.0
    Best fries anywhere 😋 If you want to try a fun burger... order a Bacon cheeseburger with grilled jalapeños, grilled onions, grilled mushrooms, A-1 steak sauce, and mayo... this is my absolute favorite combination from 5 Guys !!
  • GM
    Grant Morton
    Oct 6, 2025
    5.0
    Bomb.com. I can see why people talk about five guys. Burgers were awesome. Frys were awesome. My kid loved the milkshake selection. Staff was friendly and place was clean.
  • KB
    Kent Blount
    Oct 1, 2025
    5.0
    Great guacamole and chips
  • SL
    Star Light
    Sep 23, 2025
    1.0
    They treat there employees bad , the fires are so greasy
  • PP
    Paige Pratt
    Sep 14, 2025
    1.0
    I recently visited last week. and purchased a milkshake. While there, I experienced something that made me feel unwelcome as a customer. The general manager spoke to my cashier (who happened to be my server) in a way that discouraged them from engaging with me, even though I was simply placing and paying for an order. This made me feel uncomfortable as a paying customer, and it didn’t reflect the level of service I expect from Five Guys. I wanted to bring this to your attention because it seemed unprofessional, and I believe all customers should feel welcome when visiting your restaurants. Thank you for taking the time to look into this.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.