Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 20 Rossanley Dr in Medford is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
428 reviews
5 stars
256
4 stars
86
3 stars
47
2 stars
17
1 star
22
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting good flavor and freshness, though some experienced issues with soggy buns and cold cheese.
Service
While many reviews highlighted friendly and helpful staff, there were also complaints about order accuracy and efficiency, with some customers experiencing long wait times.
Cleanliness
The restaurant was often described as clean, but there were instances of dirty tables and poor cleaning practices by some staff.
Pricing
Many customers found the prices to be on the higher side, with some questioning the value for money given the portion sizes.
- YSYolanda SmitheeJan 2, 20265.0Some are ready to ask about your day others would rather visit with each other 🤔
- HHHaim HerreraJan 2, 20262.0I've attempted 5 guys on multiple occasions due to all the hype about this place being amazing. The staff and atmosphere are awesome, however the food was a disappointment. This is just a personal preference but the food is way to greasy causing an immediate gut bomb, burgers, fries and hotdogs are just a heartburn waiting to happen. The Milkshakes were fantastic but overall the food was overpriced and sloppy with grease to say the least.
- DHDylan HuttDec 24, 20255.0So love Five Guys it is great as long as you don't have a Peanut allergy as the fries are fried in Peanut oil, and there are peanuts to snack on as well. My burger was cooked to color perfectly, love all the topping options are free. I really appreciate that you can get A1 Steak Sauce as a condiment on your burger. I like that Peanuts are a free option with purchase and as many as you can eat. I love that the fries are freshly done from potatoes and they have where they came from. I asked for unsalted ones which they did. People working were really helpful, and very nice. So glad there is one in Medford!
- BBBruce BradshawDec 23, 20255.0👍
- BBbranden boatwrightNov 17, 20253.0Visited on 1117/25 at around 1:25pm and the kitchen staff did great serving me, but the black haired girl cleaning the dining room was doing her job poorly, and cleaned the tables in the most in efficient way possibly, and when the manager on duty asked her to hurry with cleaning up the dinner room to help in the kitchen, the employee in the dining room started doing worse
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 20 Rossanley Dr accept reservations?
No, this location does not accept reservations.
What are the operating hours for dine-in and delivery at Five Guys in Medford?
Five Guys is open every day from 11:00 AM to 10:00 PM for dine-in, and delivery hours are from 11:00 AM to 9:30 PM.
Does Five Guys offer delivery and pickup services at the Medford location?
Yes, this location offers in-store pickup and delivery services.
How can I customize my burger or milkshake at Five Guys?
Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations to satisfy your craving.
Are there gluten-free options available at Five Guys?
Yes, sandwiches including burgers and veggie sandwiches are available without buns using wraps or bowls. However, some items contain gluten, and cross-contamination risks exist. Please check their allergen chart for details.
What payment options are accepted at Five Guys in Medford?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is Five Guys family-friendly and accessible for children?
Yes, the restaurant welcomes children, has restrooms, and offers a casual dining atmosphere.
What nearby places can I visit before or after dining at Five Guys in Medford?
You can visit nearby places such as Cold Stone Creamery for ice cream, Starbucks for coffee, or Trader Joe's for grocery shopping.
Are there other fast food options near Five Guys in Medford?
Yes, nearby fast food restaurants include Chick-fil-A, Dave's Hot Chicken, and Chipotle Mexican Grill, providing variety if you want to try different cuisines.
How can nearby transit stations or shopping centers help me find Five Guys in Medford?
Five Guys is located near the Northgate Marketplace shopping center, making it easy to find and enjoy shopping and dining all in one trip.