Brand Certified
Five Guys
4.3(432 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
20 Rossanley Dr, Medford, OR
97501, United States
Certified by Five Guys • Mar 01, 2026
(458) 225-9947
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/20-rossanley-dr
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 20 Rossanley Dr in Medford is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.3
432 reviews
5 stars
260
4 stars
86
3 stars
47
2 stars
17
1 star
22
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the burgers and fries, while others found them greasy or poorly prepared.
Service
Staff are generally friendly and attentive, but there are reports of inconsistent service and order accuracy.
Pricing
Many customers feel the food is overpriced for the quality and portion sizes.
Cleanliness
The restaurant is often noted for being clean, although some reviews mention issues with table cleanliness during busy times.
- CCCory CurryFeb 6, 20265.0WE NEED A GRANTS PASS LOCATION ASAP PLEASE
- PWPaul WittenmeierJan 16, 20265.0The staff were super friendly and the burger and fries were delicious as always.
- YSYolanda SmitheeJan 2, 20265.0Some are ready to ask about your day others would rather visit with each other 🤔
- HHHaim HerreraJan 2, 20262.0I've attempted 5 guys on multiple occasions due to all the hype about this place being amazing. The staff and atmosphere are awesome, however the food was a disappointment. This is just a personal preference but the food is way to greasy causing an immediate gut bomb, burgers, fries and hotdogs are just a heartburn waiting to happen. The Milkshakes were fantastic but overall the food was overpriced and sloppy with grease to say the least.
- DHDylan HuttDec 24, 20255.0So love Five Guys it is great as long as you don't have a Peanut allergy as the fries are fried in Peanut oil, and there are peanuts to snack on as well. My burger was cooked to color perfectly, love all the topping options are free. I really appreciate that you can get A1 Steak Sauce as a condiment on your burger. I like that Peanuts are a free option with purchase and as many as you can eat. I love that the fries are freshly done from potatoes and they have where they came from. I asked for unsalted ones which they did. People working were really helpful, and very nice. So glad there is one in Medford!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 20 Rossanley Dr accept reservations?
No, this location does not accept reservations.
What are the operating hours for dine-in and delivery at Five Guys in Medford?
Five Guys is open every day from 11:00 AM to 10:00 PM for dine-in, and delivery hours are from 11:00 AM to 9:30 PM.
Does Five Guys offer delivery and pickup services at the Medford location?
Yes, this location offers in-store pickup and delivery services.
How can I customize my burger or milkshake at Five Guys?
Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations to satisfy your craving.
Are there gluten-free options available at Five Guys?
Yes, sandwiches including burgers and veggie sandwiches are available without buns using wraps or bowls. However, some items contain gluten, and cross-contamination risks exist. Please check their allergen chart for details.
What payment options are accepted at Five Guys in Medford?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is Five Guys family-friendly and accessible for children?
Yes, the restaurant welcomes children, has restrooms, and offers a casual dining atmosphere.
What nearby places can I visit before or after dining at Five Guys in Medford?
You can visit nearby places such as Cold Stone Creamery for ice cream, Starbucks for coffee, or Trader Joe's for grocery shopping.
Are there other fast food options near Five Guys in Medford?
Yes, nearby fast food restaurants include Chick-fil-A, Dave's Hot Chicken, and Chipotle Mexican Grill, providing variety if you want to try different cuisines.
How can nearby transit stations or shopping centers help me find Five Guys in Medford?
Five Guys is located near the Northgate Marketplace shopping center, making it easy to find and enjoy shopping and dining all in one trip.
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