Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Many customers praised the friendly and upbeat staff, noting their positive interactions and willingness to help.
Speed of Service
Several reviews highlighted slow service times, with some customers experiencing long waits for their orders.
Drink Quality
Feedback on drink quality was mixed; while some enjoyed their beverages, others reported issues with incorrect orders and inconsistent taste.
Overall Experience
Customers expressed a general love for the brand, with many mentioning a fun atmosphere and enjoyable visits, despite some service hiccups.
AS
Amy Schramm
Oct 18, 2025
1.0
Do not get you coffee form this duch brose because after my guy and I went here. We got are coffee then we drink the coffee. then we felt high as if we are on drugs after we drink the coffee. This place will silp something in you coffee with out you knowing. We got are coffees at 3pm. WE WILL NEVRER GO TO THIS DUCH BROS AGAIN.
DC
Dena Circle
Sep 24, 2025
5.0
Love them! Just dropped in on my way home!
EH
Eric Heilman
Aug 28, 2025
3.0
Customer service is going down hill
RB
Ross B
Aug 2, 2025
1.0
Extremely slow. Each car took about 15 mins.
AL
abigail lucas
Jun 29, 2025
5.0
Every time I come to this Dutch bros the workers are very friendly. Came after work tonight and the man working was super nice and cute too 😛😋
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours for Dutch Bros Coffee at 2338 S. Pacific Hwy, Medford, OR?
Dutch Bros Coffee is open daily from 5:00 AM to 10:00 PM, except on Fridays and Saturdays when it stays open until 11:00 PM.
Does Dutch Bros Coffee offer delivery or pickup services?
Dutch Bros Coffee offers curbside pickup but does not provide delivery services.
What types of payment does Dutch Bros Coffee accept?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with your local shop for personal check acceptance.
Can I customize my drink at Dutch Bros Coffee?
Yes, the broistas are happy to customize any drink to your liking, even when using the Order Ahead feature.
Are there any sugar-free flavor options available?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
What options are available for customers who want caffeine-free drinks?
Caffeine-free options include decaffeinated espresso-based drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Where can I find gift cards for Dutch Bros Coffee?
Gift cards are available at any Dutch Bros location and can also be purchased on their website.
What nearby coffee shops can I visit around Dutch Bros Coffee at 2338 S. Pacific Hwy?
You can also visit nearby coffee shops such as Human Bean and The Human Bean, which are popular local cafes and restaurants.
Are there any recreational activities near Dutch Bros Coffee in Medford?
Yes, Bear Creek Golf Center and Bear Creek Golf Course are nearby for golf enthusiasts. After grabbing a drink, you might enjoy a round of golf or a visit to the community golf center.
What dining options are available close to Dutch Bros Coffee?
Nearby dining options include Taco Mundo Oaxaca (Mexican restaurant), Roxy's Bar & Grill (American restaurant), 5 O'Clock Somewhere, Stock Yards (steakhouse), Cracker Barrel Old Country Store, Panera Bread, and Auntie Anne's for a variety of meals and snacks.