Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customers frequently praised the friendly and upbeat staff, although some reported inconsistent service experiences.
Drink Consistency
Many reviews highlighted the quality and taste of the drinks, with some customers noting occasional discrepancies in order accuracy.
Atmosphere
The overall vibe was described as energetic and fun, though some customers mentioned issues with loud music and service delays.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and the discontinuation of promotional offers, impacting their overall experience.
Customer Loyalty
Despite some negative experiences, many customers expressed strong loyalty to Dutch Bros, appreciating the brand's community presence and consistent quality.
YK
YoYo Kelly
Sep 19, 2025
5.0
Lovely service, goofy/awesome staff, and always an amazing experience. I love asking for the guy's/gal's recommendation for my Rebel flavor, and it's always 10/10 😜
ME
Mahwren Espinosa
Jul 27, 2025
5.0
Love my Dutch!! Every one that I've been to makes exactly what I asked for, which means they have amazing listening skills. The staff are always kind, compassionate, and full of enthusiasm, which I personally love. The only thing that could be a changed a little would be the music volume, or the person needs to stick their head out so they can actually jear my order... this only happens every great once in a while. You are truly appreciated Dutch Bros... thanks for always being there. Hopefully, we will get one in Medford to become 24 hrs, instead of having to drive to C.P.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 2832 Crater Lake Hwy?
Dutch Bros Coffee is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Can I order Dutch Bros Coffee ahead of time or use curbside pickup?
Yes, Dutch Bros offers curbside pickup but does not provide delivery. You can order ahead using their app or order links.
Does Dutch Bros Coffee accept digital payments?
Dutch Bros accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Are there sugar-free flavor options available at Dutch Bros Coffee?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
What are some caffeine-free drink options at Dutch Bros?
Caffeine-free options include hand-crafted espresso drinks made with decaf espresso, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
How can I get a free drink on my birthday at Dutch Bros Coffee?
Download the Dutch Bros app to receive a free birthday drink reward, or let your broista know if you don’t have the app.
Are Dutch Bros stickers still available?
Free stickers are offered on the first Wednesday of every month with every drink purchase, while supplies last. Stickers can also be earned through the Dutch Bros app.
What nearby places can I visit along with Dutch Bros Coffee at 2832 Crater Lake Hwy?
Nearby places include Pupusa’s Truck, a local food truck for a quick bite; Dazey’s Hubbards, a hardware and crafts store; and Donnelly’s Sports Bar & Grill for dining and drinks after your coffee.
Is there a convenient place to get automotive services near Dutch Bros Coffee?
Yes, Johnson RV Medford offers recreational vehicle sales and repair, and Miller Auto Care provides automotive repair and tire services close to Dutch Bros Coffee.
What activities can I enjoy near Dutch Bros Coffee location in Medford?
You can visit Lava Lanes of Medford for bowling and bar activities or check out Athletic Edge gym and sports venue nearby for fitness and recreation.