Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and mistakes with orders.
Drink Quality
Inconsistent drink quality noted, with some customers receiving poorly made drinks while others enjoyed their orders.
Speed of Service
Service speed varies; some customers experienced long wait times, while others appreciated quick service.
Atmosphere
Generally positive atmosphere with friendly vibes, though some found the music selection offensive.
Loyalty and Satisfaction
Many customers express loyalty and satisfaction with their experiences, highlighting specific staff members and favorite drinks.
AA
Ash
Oct 20, 2025
1.0
I have had to go to other stands multiple times to get my drink remade because my drink was made so badly here. I think I’ve learned my lesson and I won’t be coming back to this stand.
P1
payaso 13
Oct 3, 2025
3.0
Got my order wrong several times and they looked mad about it
SB
Sarah Biggs
Oct 1, 2025
5.0
AJ rocks! Love the crew here as well!
CG
Cristal Guzman
Sep 26, 2025
1.0
Customer service is so bad, they get mad when you tell them if they have made the drinks wrong, give attitude as soon as you come to the window.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the main business hours of Dutch Bros Coffee at 1767 N. Riverside Ave.?
Dutch Bros Coffee at 1767 N. Riverside Ave. is open Monday through Friday from 5:00 AM to 10:00 PM and on Saturdays and Sundays from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer delivery or curbside pickup?
Dutch Bros Coffee offers curbside pickup but does not provide delivery service at this location.
What payment methods are accepted at Dutch Bros Coffee?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Availability of personal checks may vary by location.
Can I order Dutch Bros drinks ahead using an app?
Yes, you can place orders ahead using the Dutch Bros app available on iOS and Android, allowing you to customize your drink and pick it up quickly.
What sugar-free flavor options are available at Dutch Bros?
Dutch Bros offers sugar-free flavors such as white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Is there a free drink for my birthday at Dutch Bros?
Yes, by downloading the Dutch Bros app, you can receive a free drink reward on your birthday. If you don’t have the app, just let your broista know!
What nearby places can I visit around Dutch Bros Coffee at 1767 N. Riverside Ave.?
Nearby places include Sleep Number mattress and furniture store, Aspen Dental clinic, TCC Verizon Authorized Retailer, and La Strada boutique, offering a variety of shopping, health, and retail options to complement your visit.
Are there any nearby food options near Dutch Bros Coffee?
Yes, Killer Burger Medford and Chick-fil-A are nearby restaurants where you can grab a meal before or after your coffee visit at Dutch Bros.
How can nearby mobile phone stores assist me when visiting Dutch Bros?
Nearby mobile phone stores like TCC Verizon Authorized Retailer, Verizon, and T-Mobile can help you stay connected and possibly assist with ordering or payment options while visiting Dutch Bros Coffee.
What makes Dutch Bros Coffee a good choice compared to competitors like Starbucks or Dunkin'?
Dutch Bros Coffee offers killer coffees, epic drinks, fun-loving Broistas, and a commitment to community giveback campaigns, creating a positive and energetic experience distinct from competitors such as Starbucks and Dunkin'.