Dutch Bros Coffee

4.6
447 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable

Location

Dutch Bros Coffee
1005 Summit Ave., Medford, OR
97501, United States

Hours

Reviews

4.6
447 reviews
5 stars
352
4 stars
53
3 stars
18
2 stars
6
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praise the friendly and fast service, there are several complaints about rudeness and incorrect orders.

Order Accuracy

Several customers noted issues with order accuracy, including wrong drinks and missing items, despite some praising the staff for remembering regular orders.

Atmosphere

The atmosphere is generally described as friendly and welcoming, though some customers mentioned noise levels and staff interactions could be improved.

Product Quality

The quality of coffee and drinks is frequently praised, although there are occasional complaints about specific drinks tasting burnt or not meeting expectations.

Pricing Concerns

Some customers expressed dissatisfaction with rising prices, feeling that the cost of drinks is becoming too high.
  • DT
    Diana L Taylor
    Nov 12, 2025
    5.0
    Great
  • RN
    Rosalinda Nicasio
    Oct 24, 2025
    5.0
    I came by Dutch Bros on my birthday while I was pregnant, so I couldn’t have much caffeine and got a decaf chai with whipped cream. One of the many things I love about Dutch Bros is their amazing customer service and how fast they get your order — they did exactly that! Every time I come in and chat about my day, they often leave messages or notes on my drink lid, which I really appreciate and always enjoy. It’s those little touches that make every visit special.
  • SR
    Sherri Rambo
    Oct 3, 2025
    4.0
    They had music blasting do loud cashier could not hear us. Was my birthday and told order taker and she still charged us instead of giving ne my birthday drink. Really annoying.
  • MV
    Marina Vargas
    Sep 28, 2025
    1.0
    Honestly so rude and the new crew is incredibly slow. Coffee is amazing as ever
  • JA
    Jessie Au
    Sep 16, 2025
    5.0
    I love the friendly and warmly smile from them!!

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!