Business Details
About
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
Location
Hours
Reviews
4.6
450 reviews
5 stars
355
4 stars
53
3 stars
18
2 stars6
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback highlights a mix of excellent and poor customer service experiences, with many praising friendly staff while others report rudeness and mistakes in orders.
Drink Quality
Customers generally enjoy the coffee and drinks, but there are complaints about inconsistency in drink preparation and issues with specific items like espresso shots.
Speed of Service
While many appreciate the fast service, some reviews mention long wait times during busy periods, indicating a need for better staffing during peak hours.
Atmosphere
The atmosphere is often described positively, with many customers enjoying the friendly vibe, though some note that loud music can hinder communication.
Pricing Concerns
Several customers express dissatisfaction with rising prices, feeling that the cost of drinks is becoming too high.
- DSDonald Saxon1 day ago5.0This stand is always awesome, the manager is the best the people are the best, all other 19 can’t compare to this place w the really awesome manager 😜
- DTDiana L TaylorNov 12, 20255.0Great
- RNRosalinda NicasioOct 24, 20255.0I came by Dutch Bros on my birthday while I was pregnant, so I couldn’t have much caffeine and got a decaf chai with whipped cream. One of the many things I love about Dutch Bros is their amazing customer service and how fast they get your order — they did exactly that! Every time I come in and chat about my day, they often leave messages or notes on my drink lid, which I really appreciate and always enjoy. It’s those little touches that make every visit special.
- SRSherri RamboOct 3, 20254.0They had music blasting do loud cashier could not hear us. Was my birthday and told order taker and she still charged us instead of giving ne my birthday drink. Really annoying.
- MVMarina VargasSep 28, 20251.0Honestly so rude and the new crew is incredibly slow. Coffee is amazing as ever
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 1005 Summit Ave, Medford?
Dutch Bros Coffee at 1005 Summit Ave, Medford is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and Friday and Saturday from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer sugar-free flavor options?
Yes, Dutch Bros offers sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I get a caffeine-free drink at Dutch Bros Coffee?
Yes, Dutch Bros offers caffeine-free options such as decaffeinated espresso-based drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
How can I order ahead at Dutch Bros Coffee?
You can order ahead using the Dutch Bros app available on iOS and Android or by using their quick link at https://go.dutchbros.link/mFX0g8byDOb to skip the line.
What payment methods does Dutch Bros Coffee accept?
Dutch Bros accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Do Dutch Bros locations in Medford offer delivery services?
Dutch Bros Coffee itself does not offer delivery, but curbside pickup is available at the 1005 Summit Ave location. Third-party businesses may provide delivery services.
Are there fitness and recreation spots near Dutch Bros Coffee at 1005 Summit Ave?
Yes, nearby recreational locations include Jackson Aquatic Center, Jackson Pool, Fagone Softball Field, and US Cellular Community Park, great places to visit before or after enjoying your drink.
What automotive services are available near Dutch Bros Coffee in Medford?
Nearby automotive services include Star 24 Hour Towing, Cornerstone Auto Sales, Star Body Works, BD Fabrication and Welding, Trail Tough Products, Leadstone Custom Paint and Collision, MAD fab N paint, AC Wraps, and Central Auto Parts, providing various automotive repair and parts options.
Is there a nearby gas station close to Dutch Bros Coffee at 1005 Summit Ave?
Yes, there are two Sinclair Gas Stations nearby that also offer convenience store items and oil change services, making it convenient for customers to fuel up and grab a drink at Dutch Bros Coffee.
Where can I find Dutch Bros Coffee locations and learn more about their commitment to community?
You can visit the Dutch Bros website at https://www.dutchbros.com/locations/or/medford/1005-summit-ave. Dutch Bros Coffee is dedicated to positive energy and making a difference through annual giveback campaigns and local charity events.