Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Feedback on staff is mixed; while many customers praise the friendly and upbeat service, some report rude or inattentive behavior from certain employees.
Drink Quality
Most customers enjoy the drinks, noting they are delicious and well-prepared, but there are complaints about incorrect orders and inconsistent drink quality.
Speed of Service
While many reviews highlight quick service, some customers express frustration with long wait times and slow service during busy hours.
Atmosphere
The atmosphere is generally described as positive and energetic, but there are instances where loud music and distractions negatively impacted the experience.
Consistency
Several customers appreciate the consistency in service and drink quality at their preferred locations, while others have had disappointing experiences at different stands.
SE
Susan Ellis
Oct 29, 2025
1.0
My mom just came in for her birthday free drink and my dad wanted to buy one as well with his points and the girl there was so rude to both of them she didn’t even give them a free pin for today goodie … she was working am alone … shame on you girl, get a new job if you don’t like working there !
AO
April Oxford
Oct 26, 2025
1.0
Just went through the drive-through the lady that took my order through my car window was super sweet. I ended up tipping her 20 bucks and said happy holidays. When I got my sugar-free golden eagle it tasted weird and I asked the blonde lady through the window if they did something different she said it’s sugar-free I said I know I always get sugar free, but it doesn’t taste like a golden eagle. She said well I don’t know. I drove down the street to my normal spot on East Main got the same thing and it taste just fine. That lady‘s customer service was not good. If a customer tells you it doesn’t taste right why not offer to remake it. I literally get this every day I know what it tastes like.
WD
Willow Donato
Sep 27, 2025
5.0
This is my favorite Dutch bros location! All the baristas are amazing and make my drink so perfectly and are so fast, especially Aiden he always remembers my drink and is so nice and is so good at his job. Totally 100% recommend, I love Dutch bros especially this location!
CP
Collin Pederson
Sep 23, 2025
5.0
Always a great experience with the staff, very friendly and professional. Always look forward to seeing the crew at the stewart stand. Keep all the hard work up and keep making top quality beverages. From everyone that works in the stand they all do such an amazing job. Austin, Landon, Reece, Callie, Daisy and many many more
MB
maree ballew
Sep 22, 2025
5.0
This stand is always consistent and has great customer service. The team is friendly and welcoming, and you can tell the atmosphere is positive and upbeat. The manager, Austin, does a fantastic job creating that energy and leading by example—it really shows in how the whole crew works together. Definitely one of the best Dutch Bros locations around!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the main coffee options offered at Dutch Bros Coffee?
Dutch Bros Coffee offers a variety of classic espresso drinks such as mochas, lattes, and breves, as well as specialty drinks like Dutch Shakes and Dutch Freezes® (blended coffee drinks).
Do you offer sugar-free flavor options?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Which drinks are available caffeine-free at Dutch Bros Coffee?
Decaffeinated espresso can be used for classic espresso drinks, and other caffeine-free options include Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
What are the opening hours for Dutch Bros Coffee at 1227 Stewart Rd., Medford, OR?
The location is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and Friday and Saturday from 5:00 AM to 11:00 PM.
Can I place an order for pickup or delivery at Dutch Bros Coffee?
You can place an order for curbside pickup, but Dutch Bros does not offer delivery directly. Delivery might be available through third-party businesses.
How can I earn rewards or get a free birthday drink at Dutch Bros Coffee?
Download the Dutch Bros app to earn points (3 points per dollar spent) and receive a free drink reward on your birthday. If you forget your phone, provide your phone number to the barista to earn points.
What payment methods are accepted at Dutch Bros Coffee?
They accept cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check locally for the acceptance of personal checks.
Are there nearby places I could visit before or after grabbing coffee at Dutch Bros Coffee on Stewart Rd.?
Yes, nearby places include the Bitcoin Depot ATM for currency exchange, Minute Markets convenience store for quick shopping, and Time Out Sports Bar and Grill for dining and a drink.
What nearby dining options are available around Dutch Bros Coffee at 1227 Stewart Rd.?
Nearby dining options include Mexican restaurants like Comal Bar and Grill, Fiesta Market & Taqueria, and El Molcajete Mexican Grill, as well as bars such as Timeout and Time Out Sports Bar and Grill.
Are there any family or community services near Dutch Bros Coffee in Medford?
Nearby you can find community services such as Active Learning Center Preschool and Childcare, 316 Ministries Church, and The Solid Rock Road Christian Recovery Program.