Dutch Bros Coffee

4.6
552 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable

Location

Dutch Bros Coffee
1227 Stewart Rd., Medford, OR
97501, United States

Hours

Reviews

4.6
552 reviews
5 stars
424
4 stars
82
3 stars
25
2 stars
4
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praise the friendly and upbeat service, some report rude or inattentive behavior from certain employees.

Drink Quality

Most customers enjoy the drinks, noting they are delicious and well-prepared, but there are complaints about incorrect orders and inconsistent drink quality.

Speed of Service

While many reviews highlight quick service, some customers express frustration with long wait times and slow service during busy hours.

Atmosphere

The atmosphere is generally described as positive and energetic, but there are instances where loud music and distractions negatively impacted the experience.

Consistency

Several customers appreciate the consistency in service and drink quality at their preferred locations, while others have had disappointing experiences at different stands.
  • SE
    Susan Ellis
    Oct 29, 2025
    1.0
    My mom just came in for her birthday free drink and my dad wanted to buy one as well with his points and the girl there was so rude to both of them she didn’t even give them a free pin for today goodie … she was working am alone … shame on you girl, get a new job if you don’t like working there !
  • AO
    April Oxford
    Oct 26, 2025
    1.0
    Just went through the drive-through the lady that took my order through my car window was super sweet. I ended up tipping her 20 bucks and said happy holidays. When I got my sugar-free golden eagle it tasted weird and I asked the blonde lady through the window if they did something different she said it’s sugar-free I said I know I always get sugar free, but it doesn’t taste like a golden eagle. She said well I don’t know. I drove down the street to my normal spot on East Main got the same thing and it taste just fine. That lady‘s customer service was not good. If a customer tells you it doesn’t taste right why not offer to remake it. I literally get this every day I know what it tastes like.
  • WD
    Willow Donato
    Sep 27, 2025
    5.0
    This is my favorite Dutch bros location! All the baristas are amazing and make my drink so perfectly and are so fast, especially Aiden he always remembers my drink and is so nice and is so good at his job. Totally 100% recommend, I love Dutch bros especially this location!
  • CP
    Collin Pederson
    Sep 23, 2025
    5.0
    Always a great experience with the staff, very friendly and professional. Always look forward to seeing the crew at the stewart stand. Keep all the hard work up and keep making top quality beverages. From everyone that works in the stand they all do such an amazing job. Austin, Landon, Reece, Callie, Daisy and many many more
  • MB
    maree ballew
    Sep 22, 2025
    5.0
    This stand is always consistent and has great customer service. The team is friendly and welcoming, and you can tell the atmosphere is positive and upbeat. The manager, Austin, does a fantastic job creating that energy and leading by example—it really shows in how the whole crew works together. Definitely one of the best Dutch Bros locations around!

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!