Brand Certified
Dutch Bros Coffee
4.6(292 reviews)
Certified by Dutch Bros Coffee • Mar 01, 2026
Business Details
2809 W Main ST., Medford, OR
97501, United States
Certified by Dutch Bros Coffee • Mar 01, 2026
(877) 899-2767
Certified by Dutch Bros Coffee • Mar 01, 2026
https://www.dutchbros.com/locations/or/medford/2809-w-main-st.
Certified by Dutch Bros Coffee • Mar 01, 2026
About
Certified by Dutch Bros Coffee • Mar 01, 2026
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Certified by Dutch Bros Coffee • Mar 01, 2026
Hours
Certified by Dutch Bros Coffee • Mar 01, 2026
Reviews
4.6
292 reviews
5 stars
229
4 stars
33
3 stars
8
2 stars
8
1 star
14
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed; while many praise the friendly and quick service, others report slow service and issues with order accuracy.
Drink Consistency
There are complaints about inconsistency in drink preparation, with some customers receiving drinks that do not meet their expectations or Dutch Bros standards.
Staff Friendliness
Most reviews highlight the friendliness and professionalism of the staff, with many customers appreciating the personal connections made by employees.
Training Issues
Several customers noted a lack of training among new staff, leading to mistakes in drink preparation and customer service.
- JGJamie GraffisJan 14, 20261.0Idk what the issue was today but the guy working did not make my coffee hot by any means and it tasted like chemicals! Such a waste of money. They keep switching out the crew at this stand so hardly ever any same faces lately and it seems to get worse with every swap out of morning people
- RSRichard ShieldsNov 25, 20255.0This is the best stand in the valley! Customer service is great. Wonderful staff. My drink is always made to perfection. I went to Tucson and discovered Dutch Brothers there. Asked them to make my drink. Got it. First thing that came to my mind was. They need to go to Jacksonville stand for training. . Keep up the fabulous work!!!
- CBCody BNov 22, 20251.0World’s slowest Dutch Bros. Always
- ASAnita SmithOct 25, 20251.0I order a Hot Chocolate Mac Mocha several different times to see if anything has changed for the better, because we live just north of this location. I always received a sweet warm milk drink..not even chocolate. These young people are great..but have not been trained correctly to mix the drinks to Dutch Bros standards. I have contacted them..but no changes over time of the drink l enjoy. When l go to Central Point Front Street Dutch Bros l receive a nice Hot Blended MOCHA drink, wonderful. No matter who is there mixing them. I would like to be able to just go down the street near my home to enjoy a nice blended CHOCOLATE MOCHA.
- CAChristopher AcostaOct 22, 20255.03 young ladies working there this am. Wife and I ordered 10 coffees and service was awesome and ladies all had smiles at 0650am, great job ladies !! Be back!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
Brand Certified Facts from Dutch Bros Coffee
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