Dairy Queen Grill & Chill

4.1
668 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
951 E Barnett Rd, Medford, OR
97504-8200, United States

Hours

Reviews

4.1
668 reviews
5 stars
318
4 stars
190
3 stars
97
2 stars
21
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed; while some praised friendly and efficient service, others reported rude behavior and poor customer service.

Food Quality

Food quality is inconsistent; many customers enjoyed the ice cream and some menu items, but there were complaints about raw burgers and cold food.

Cleanliness

The restaurant is often noted for its cleanliness, although there are serious concerns about hygiene practices among staff.

Operational Issues

Customers frequently reported issues with the restaurant closing early and incorrect orders being filled.

Overall Experience

While some customers had positive experiences and consider it the best Dairy Queen in the area, others expressed disappointment and frustration with service and food quality.
  • GN
    gary newman
    Nov 1, 2025
    4.0
    Love the blizzards and pineapple shakes.
  • BS
    Betty Short,Brown
    Oct 7, 2025
    5.0
    I love the onion rings, however the afternoon crew doesn't give you a full box. Disapointing. Of couse we love the blizzards.
  • MC
    Mary Casey
    Oct 4, 2025
    5.0
    I was craving a Pumpkin Pie Blizzard and I was not disappointed at all. The drive-thru staff member was so outgoing, polite, smiled, and even very friendly. I like that in customer service positions. My Blizzard was so good and the whipped cream on top took it to the next level.
  • MS
    Maya Simowibowo
    Sep 12, 2025
    5.0
    Never knew they got great burgers.
  • JB
    Janice Brince
    Sep 10, 2025
    5.0
    The service was excellent and the food was delicious. Overall great

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.

What are the operating hours for Dairy Queen Grill & Chill in Medford?

The restaurant is open Monday to Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 11:00 PM, and Sunday from 10:30 AM to 10:00 PM.