Dairy Queen Grill & Chill

4.1
671 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
951 E Barnett Rd, Medford, OR
97504-8200, United States

Hours

Reviews

4.1
671 reviews
5 stars
320
4 stars
191
3 stars
97
2 stars
21
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service, with some praising friendly staff while others experienced rudeness and unprofessional behavior.

Food Quality

Feedback on food quality was varied; many enjoyed the ice cream and some menu items, but there were complaints about raw burgers and incorrect orders.

Cleanliness

The restaurant was noted for being clean by several customers, although there were serious concerns about hygiene practices among staff.

Operational Issues

Multiple reviews mentioned issues with the restaurant closing early and incorrect order fulfillment, leading to customer frustration.
  • AA
    andrew
    1 day ago
    5.0
    Very clean, super nice people, great service
  • AE
    Anthony Efimoff
    Dec 11, 2025
    5.0
    Came before the lunch rush and was met with great service and a clean restaurant. The woman at the counter took care to get my order right and the food turned out fresh and tasty. Would come back again.
  • GN
    gary newman
    Nov 1, 2025
    4.0
    Love the blizzards and pineapple shakes.
  • BS
    Betty Short,Brown
    Oct 7, 2025
    5.0
    I love the onion rings, however the afternoon crew doesn't give you a full box. Disapointing. Of couse we love the blizzards.
  • MC
    Mary Casey
    Oct 4, 2025
    5.0
    I was craving a Pumpkin Pie Blizzard and I was not disappointed at all. The drive-thru staff member was so outgoing, polite, smiled, and even very friendly. I like that in customer service positions. My Blizzard was so good and the whipped cream on top took it to the next level.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.

What are the operating hours for Dairy Queen Grill & Chill in Medford?

The restaurant is open Monday to Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 11:00 PM, and Sunday from 10:30 AM to 10:00 PM.