Customer experiences with staff are mixed; while some praised friendly and efficient service, others reported rude behavior and poor customer service.
Food Quality
Food quality is inconsistent; many customers enjoyed the ice cream and some menu items, but there were complaints about raw burgers and cold food.
Cleanliness
The restaurant is often noted for its cleanliness, although there are serious concerns about hygiene practices among staff.
Operational Issues
Customers frequently reported issues with the restaurant closing early and incorrect orders being filled.
Overall Experience
While some customers had positive experiences and consider it the best Dairy Queen in the area, others expressed disappointment and frustration with service and food quality.
GN
gary newman
Nov 1, 2025
4.0
Love the blizzards and pineapple shakes.
BS
Betty Short,Brown
Oct 7, 2025
5.0
I love the onion rings, however the afternoon crew doesn't give you a full box. Disapointing. Of couse we love the blizzards.
MC
Mary Casey
Oct 4, 2025
5.0
I was craving a Pumpkin Pie Blizzard and I was not disappointed at all. The drive-thru staff member was so outgoing, polite, smiled, and even very friendly. I like that in customer service positions. My Blizzard was so good and the whipped cream on top took it to the next level.
MS
Maya Simowibowo
Sep 12, 2025
5.0
Never knew they got great burgers.
JB
Janice Brince
Sep 10, 2025
5.0
The service was excellent and the food was delicious. Overall great
What are the operating hours for Dairy Queen Grill & Chill in Medford?
The restaurant is open Monday to Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 11:00 PM, and Sunday from 10:30 AM to 10:00 PM.
Does Dairy Queen Grill & Chill provide drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the location welcomes families and children with amenities such as high chairs and booster seats.
Can customers place orders online or use mobile deals at Dairy Queen Grill & Chill?
Yes, customers can order online through their website and access exclusive mobile deals via the Dairy Queen app.
Does Dairy Queen Grill & Chill have outdoor seating and restroom facilities?
Yes, the restaurant features outdoor seating and has restroom facilities available for customers.
Which hotels are close to Dairy Queen Grill & Chill that customers might consider for accommodation?
Nearby hotels include Days Inn by Wyndham Medford, Motel 6, Travelers Inn Medford, and Best Western Horizon Inn.
What recreational spots near Dairy Queen Grill & Chill can families visit before or after dining?
Families can enjoy nearby attractions such as Medford Dog Park, Bear Creek Dog Park, Rogue Valley BMX, Bear Creek Amphitheater, and Medford American Little League Fields.
Are there any grocery or retail stores near Dairy Queen Grill & Chill for additional shopping needs?
Yes, customers can visit nearby Fred Meyer for grocery and department store needs, as well as Redbox for video and game rentals.
What is the exact address and contact number for Dairy Queen Grill & Chill in Medford?
The address is 951 E Barnett Rd, Medford, OR 97504-8200, and the main phone number is +1 541-245-9771.