Dairy Queen Grill & Chill

4.0
816 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1078 Morrow Rd, Medford, OR
97504-4606, United States

Hours

Reviews

4.0
816 reviews
5 stars
377
4 stars
223
3 stars
104
2 stars
38
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly staff, others reported rude interactions and poor management responses.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues like overcooked items, incorrect orders, and inconsistent portion sizes.

Cleanliness

The location is generally noted for being clean, with specific mentions of well-maintained restrooms.

Order Accuracy

Numerous reviews highlighted frequent mistakes with orders, leading to frustration among customers.

Value for Money

Some customers feel that the prices do not match the quality of food received, while others appreciate the meal deals offered.
  • CN
    Carla Nelson
    5 days ago
    5.0
    Great ice cream
  • TJ
    Tony Johnson
    Dec 16, 2025
    1.0
    False Advertisement on Value Menu. It is not served all day long..Employees all grouped together at the counter talking.
  • GM
    Gracie Murray
    Nov 9, 2025
    2.0
    Every time I’ve gone to this location for a blizzard, its all wrong. Tonight, I order a Choco Dipped Strawberry blizzard; emphasis on STRAWBERRY. The thing had zero strawberry in it, and about half cup of chocolate chunks in it. It was nauseating. I cant imagine who in their right mind would hand that to a paying customer. Forget it not being what I ordered, who puts that much chocolate in ice cream? Disgraceful.
  • QB
    Queen of the Bored
    Nov 7, 2025
    1.0
    Awful, expensive burgers.
  • DF
    Damaris Fish
    Oct 31, 2025
    5.0
    Ask for the basket of fries. If that DQ does it - great deal! Thank you ;-d

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill serve?

Dairy Queen Grill & Chill serves classic fast-food items including soft-serve ice cream, signature shakes, burgers, and fries.

What are the opening hours of Dairy Queen Grill & Chill in Medford, OR?

The restaurant is open Monday to Thursday and Sunday from 10:00 AM to 9:00 PM, and on Friday and Saturday from 10:00 AM to 10:00 PM. Holiday hours may vary.