Business Details
About
Mexican Restaurant
Chipotle North Medford RELO is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.1
390 reviews
5 stars
135
4 stars
53
3 stars
36
2 stars
47
1 star
119
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including overflowing trash cans and dirty dining areas.
Food Quality
Inconsistent food quality was noted, with complaints about undercooked rice, small portions, and missing ingredients.
Customer Service
Staff attitude was frequently criticized, with reports of rudeness, lack of assistance, and poor management.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration.
Overall Experience
While some customers enjoyed their meals, a significant number expressed disappointment and frustration with their experiences.
- GCGenesis CookNov 13, 20251.0Ordered a kids make your own meal and this is what I got, there wasn't even any tortillas.
- BFBethany ForsythOct 26, 20251.0We've eaten here once before and didn't have a negative experience, but this time we did. It was a weekday around 3pm, so not a busy time at all. 1) As soon as I stepped inside I saw that the trash cans were overflowing onto the floor. 2) The kid that made our food barely gave me any meat in my burrito. I can't have beans so I ask for more meat instead and I got 1/2c at most. So I paid $11 for a small burrito. 3) The rice was old and mushy. 4) Lemonades were empty. 5) Spilled drink all over the floor and counter by the soda fountain. It was disgusting and disappointing.
- GMGrace Anne MichelOct 21, 20252.0This place has gone down hill. Their rice was way over cooked - to the point even the staff member said something about it looking gross. When I agreed and asked for different rice, they said that's all they had. They were also out of veggies and steak too and didn't offer to make more which every other chipotle I've gone to they've offered or ensured they don't run out of things. The staff were also visibly mocking me as I was ordering which felt uncomfortable. Disappointing overall.
- SHSavannah Hyde-MooreOct 9, 20251.0Ordered a vegetarian salad got a bowl of rice meat and sauce and cheese that looks like noodles. I can't eat this and even if I could I wouldn't want to. It looks disgusting and thrown together.
- ACAaron CalvanoSep 27, 20252.0Jumping in on this place needs improvement train. Didn't have menu items available, and didnt care at all. Agreed that employees aren't that happy to be there. I called corporate as well since I want to be able to enjoy this place again like the good ol days
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill in North Medford RELO?
Chipotle Mexican Grill in North Medford RELO is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Medford, Oregon?
It is located at 60 Rossanley Dr, Jackson, Medford, OR 97501, United States.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill offer online ordering?
Yes, customers can order online via the Chipotle app or through their website at https://order.chipotle.com/.
How can I contact Chipotle North Medford RELO by phone or email?
You can call them at +1 458-225-7079 or email at OR.4231.NMedfordRELO@chipotle.com.
Does Chipotle Mexican Grill have a loyalty or rewards program?
Yes, Chipotle offers a Rewards program where you can earn free food and receive exclusive offers by signing up.
What nearby fast food options are available around Chipotle Mexican Grill at 60 Rossanley Dr?
Nearby fast food restaurants include Wendy's, Jack in the Box, Chick-fil-A, and Five Guys, offering customers multiple dining choices near Chipotle.
Are there coffee shops near Chipotle Mexican Grill in North Medford RELO?
Yes, nearby coffee shops include Starbucks, SPiN Medford, and Spin-Ach, which are great spots to visit before or after your meal at Chipotle.
Is there a grocery store near Chipotle where I can shop for organic or health foods?
Natural Grocers is a nearby health food and organic grocery store convenient for customers looking to shop for wholesome ingredients.
What social media channels can I follow Chipotle Mexican Grill on for updates?
Chipotle Mexican Grill can be followed on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), LinkedIn, Pinterest, and YouTube for the latest news and offers.