Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle South Medford is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.9
684 reviews
5 stars
342
4 stars
136
3 stars
70
2 stars
37
1 star
99
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with staff are mixed, with some praising friendly service while others report rudeness and poor attitude.
Food Quality
Food quality is inconsistent, with some customers enjoying the flavors while others complain about blandness and portion sizes.
Cleanliness
The cleanliness of the location varies, with some customers noting it as clean and welcoming, while others report unsanitary conditions.
Order Accuracy
There are frequent issues with order accuracy, including missing items and incorrect orders, particularly with online orders.
Staffing Issues
Customers have noted staffing shortages and inefficiencies during busy times, leading to long wait times and poor service.
JH
James Hall
Feb 3, 2026
5.0
Great team working here, very helpful and fast.
ZH
Zavra Haas
Jan 28, 2026
5.0
Extremely great people working there that night. I haven't been to Chipotle in years. I loved it before and found it to be as deliciously good this time. The place was clean, bright, welcoming and enjoyable. The salad was sizable, glad to have finished it later at home. Found the price for it dinner reasonable and matched to value of the meal and it's ingredients, as well as their quality and flavor. I had the carnitas! WOW!
JG
J G
Jan 26, 2026
2.0
Whatever lady was working the line 01/26/2026 @ 2:20pm is completely miserable and rude! I never got bad service from this location and she had an attitude from the moment I started placing my order. I’m sick of you all having HORRIBLE customer service! Leave the bad attitude and personal issues at home! Try smiling and doing your job perhaps?
KK
K
Jan 25, 2026
3.0
Prices are high!
I ordered a protein bowl:
Pintos, rice, chicken, guacamole, lettuce, salsa and medium drink.
Somehow this cost $15!
The portions of the protein bowl were small and food was bland.
KG
kirsten gee
Jan 13, 2026
1.0
I won't be going here again. I ordered a bowl with chicken, double the protein. I was informed that double the meat doesn't mean that. The worker told me it only means I would get 3 lil pieces of chicken extra. Her words. I asked for grilled onions and bell peppers. Was given 1 slice of onion and 1 slice of pepper . Told anymore is extra charge. Was told cheese and sour cream cost extra. That I could only pick 1 salsa not 2 or 3.