Chipotle South Medford is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Mixed feedback on staff friendliness; some praised individual employees while others reported rudeness and poor service.
Food Quality
Food quality is generally good, but there are complaints about portion sizes decreasing and inconsistent preparation.
Order Issues
Frequent problems with online orders being late, incorrect, or missing items, leading to customer frustration.
Cleanliness
Concerns about cleanliness in the restaurant, with reports of dirty counters and unsanitary practices.
Staffing Problems
Staffing levels and efficiency are often criticized, particularly during busy times, leading to long wait times.
TL
Tommy Loftis
3 days ago
5.0
Great place for fast and easy lunch.
JD
Jennifer Davis
Oct 16, 2025
5.0
Cassidy is amazing! Her customer service is on point. I came in with my grandkids and she was so kind and helpful. Thank you!!!!
DL
Deana Lansdown
Sep 13, 2025
5.0
Professional and kind folks.
PH
Patty Hayton
Sep 13, 2025
4.0
Good fresh food that's fast.
DD
Duck
Aug 20, 2025
5.0
The nice little old lady they had running the cash draw was so sweet and amazing it so nice to see that at a place my only complaint is there menu is almost to simplified and makes it a bit confusing on what to order
Frequently Asked Questions About Chipotle Mexican Grill
What types of food can I find at Chipotle Mexican Grill in South Medford?
Chipotle offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill in South Medford?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in South Medford offer pickup and delivery services?
Yes, they offer in-store pickup and delivery services.
How can I order food from Chipotle Mexican Grill online?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app.
Does Chipotle Mexican Grill in South Medford support any loyalty programs?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Is Chipotle Mexican Grill in South Medford LGBTQ+ friendly?
Yes, Chipotle welcomes LGBTQ+ customers.
What nearby places can I visit after dining at Chipotle Mexican Grill in South Medford?
After your meal, you might enjoy visiting Yume Boba & Ice Cream for a refreshing dessert or The Pedicure Salon for some relaxation.
Are there nearby hotels around Chipotle Mexican Grill for travelers looking to stay close by?
Yes, several hotels are nearby including Fairfield Inn & Suites by Marriott Medford, Holiday Inn Express & Suites Medford by IHG, and SpringHill Suites Medford.
What other dining options are available near Chipotle Mexican Grill in South Medford?
Nearby dining options include Five Guys for burgers, MOD Pizza for pizza, and KFC for chicken dishes.
Are there any health-related services near Chipotle Mexican Grill in South Medford?
Yes, you can find Asante Walk-in Care and GoodLife Orthodontics close by for medical and dental needs.