Chipotle South Medford is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported slow service, long wait times, and staff being unhelpful or rude.
Food Quality
While many enjoyed the food, there were complaints about portion sizes, undercooked rice, and missing ingredients.
Cleanliness
Some reviews highlighted cleanliness issues, including dirty counters and unsanitary food handling practices.
Staff Performance
Mixed feedback on staff performance; some employees received praise for their friendliness and efficiency, while others were criticized for poor service.
AA
Alma Ayon
Jan 4, 2026
1.0
Beware all their protein options are covered with an extremely spicy stuff, there’s no option without it. It made me sick almost immediately. The woman was hearing I wanted the free guacamole from the promo and didn’t tell me I had to sign up and pay $5 dollars, if you’re there, sign up before you pay. The staff is rude and pressure me to choose fast, you can’t even ask a question, they look impatient and angry. Terrible experience, I will never go back.
JS
Jerry Stanley
Dec 21, 2025
5.0
The cleanest Chipotle I have been to! Great service as well.
KO
Kelly ODell
Dec 17, 2025
5.0
I ordered take out. The carne asada burrito with fajita vegetables was very good. My main reason for going to Chipotele was the red chimichuri. The commercials make it look so good. It was a yummy sauce to add to the burrito. I would recommend this to anybody who likes strong Latin flavors.
BB
Brittany Brown
Dec 9, 2025
5.0
Delicious 😋
YC
Yvenel Casseide
Nov 25, 2025
1.0
Very bland and undercooked rice. My son wouldn't eat the white rice because it was all crunchy
Frequently Asked Questions About Chipotle Mexican Grill
What types of food can I find at Chipotle Mexican Grill in South Medford?
Chipotle offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill in South Medford?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in South Medford offer pickup and delivery services?
Yes, they offer in-store pickup and delivery services.
How can I order food from Chipotle Mexican Grill online?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app.
Does Chipotle Mexican Grill in South Medford support any loyalty programs?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Is Chipotle Mexican Grill in South Medford LGBTQ+ friendly?
Yes, Chipotle welcomes LGBTQ+ customers.
What nearby places can I visit after dining at Chipotle Mexican Grill in South Medford?
After your meal, you might enjoy visiting Yume Boba & Ice Cream for a refreshing dessert or The Pedicure Salon for some relaxation.
Are there nearby hotels around Chipotle Mexican Grill for travelers looking to stay close by?
Yes, several hotels are nearby including Fairfield Inn & Suites by Marriott Medford, Holiday Inn Express & Suites Medford by IHG, and SpringHill Suites Medford.
What other dining options are available near Chipotle Mexican Grill in South Medford?
Nearby dining options include Five Guys for burgers, MOD Pizza for pizza, and KFC for chicken dishes.
Are there any health-related services near Chipotle Mexican Grill in South Medford?
Yes, you can find Asante Walk-in Care and GoodLife Orthodontics close by for medical and dental needs.