Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and indifference.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or unsatisfactory food.
Cleanliness
The restaurant was noted for its cleanliness, particularly in the dining area and restrooms, although some customers mentioned areas needing attention.
Speed of Service
Service speed was inconsistent, with some customers experiencing long wait times despite low traffic.
CS
Corina Secor
Nov 14, 2025
1.0
I took a bite of my burger and the entire patty was covered in melted plastic🤢🤮 I went back in, the lady knew what it was about before I even finished talking...made me think this wasn't the first time something like this has happened
PP
Peggy
Nov 11, 2025
4.0
I only have service 3 stars because the lifist of been new at the 2nd window. Had to go back in he forgot my grandsons happy meal. Just yo be clear the young man at the first window was a delightful fast and smiling guy. He was busy but he was still professional, and very pleasant
SD
Stephanie Darnell
Nov 7, 2025
5.0
The workers at this McDonald's are incredible, reliable, and always succeed wkth our orders. Props to all of them for working so seamlessly as a Team.
The store has also employed young kids that I know and I know theyre a great place to be, order food, and I just appreciate the close proximity of this store to my home.♡
AS
Alicia Sanchez
Nov 2, 2025
5.0
This is for Alexis!
Thank you for being kind, wonderful and understanding. There was an issue with the mobile ordering system and I was charged for an items that I couldn’t receive due to the power outage this morning. She explained the issue and gave solutions in a kind and professional manner. Thank you sooo much!
CT
Choctaw RainEagle Thomas
Oct 23, 2025
3.0
It use to be fast food. And they would get your orders correct.. now, 1 out of 3 orders are wrong. The food is barely warm. No customer service, and maybe 1 person actually speaks English .. which is why most the orders are wrong. It's sad.. we use to live mcdonalds.. now maybe every 3 or 4 months.. mcdonalds doesn't have the same standards anymore..