Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported slow service, incorrect orders, and rude staff, indicating a consistent problem with service quality.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, stale, or incorrect items, suggesting inconsistency in food preparation.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions, which detracted from the overall experience.
Staffing Problems
Frequent mentions of understaffing and inexperienced employees contributed to long wait times and poor service.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and noted that the food was good when prepared correctly.
JW
Joseph Wenzler
4 days ago
5.0
I love this Arby's. The staff is great.
MM
mario56m
Feb 24, 2026
1.0
It's arby's...
LL
Luke Leathers
Feb 10, 2026
1.0
Whoever was taking orders tonight at the drive threw told me to kick rocks after overhearing a conversation in the car
GG
Grom Mit (Grommit)
Dec 31, 2025
5.0
Nice clean environment, nice tunes, sandwich was great, got the bottom of the curly fries or it would have been 5 stars.
PB
Pavel borisyk
Dec 19, 2025
1.0
Horrible avoid. Have no spoons, no forks, no nothing. They give out cold fries, when you literally order fresh batch and they take forever for the food.
Avoid. Disappointment