Taco Bell

3.3
999 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 44 SW 5th St in Madras. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
44 SW 5th St, Madras, OR
97741, United States

Hours

Reviews

3.3
999 reviews
5 stars
328
4 stars
198
3 stars
179
2 stars
83
1 star
211

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting 20-40 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Performance

While some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of efficiency.

Cleanliness

Several customers noted that the restaurant, including the bathrooms, was not clean, contributing to a negative experience.

Kiosk Usage

Many customers expressed dissatisfaction with the requirement to use self-service kiosks, especially when staff were unavailable to assist.
  • CP
    charles palin
    Dec 31, 2025
    5.0
    The guy in the drive thru was awesome very helpful and I have to say this is one of the best taco bells ive been to best service ever. Thanks guy
  • LG
    Loyd Griffin
    Dec 20, 2025
    4.0
    Kiosk 🤦🏽‍♀️
  • NN
    Nicholas
    Dec 10, 2025
    2.0
    I pre-ordered my food, notified me my food was ready. I walked in the store, 2 people walked in after me naturally they got helped first and got their orders. I sat there for about 15 minutes after my food was allegedly ready, finally got it. They forgot my drinks so I took two empty cups and got my own drinks. Finally I make it home and they forgot the avocado sauce packet for the cantina chicken meal... I don't know what the point of ordering ahead is if people that are walking in and people that are going through the drive-thru are getting all their food before me when mine was "ready" My favorite part of the experience was when a older couple walked in to order food at the counter and a employee walked up greeted them told them he couldn't take their order and they had to order from the self ordering kiosk. Play literally said they weren't comfortable using that the kid just sat there and looked confused and the people literally walked out of the restaurant... If whoever owns this store is wondering why it's losing money, just watch the day-to-day on the cameras. I could literally pinpoint all of it in the 20 minutes I was sitting in the lobby waiting for my food.
  • CG
    Cathie G
    Nov 14, 2025
    5.0
    The employees here are so great! They always give the very best customer service EVER! I really appreciate the patience they have for me & my indecisiveness. Not only that, it always tastes amazing. Never old, never stale, meat is always good, etc. Best Taco Bell ever!
  • AA
    A a
    Oct 28, 2025
    5.0
    Love it here . Food always seems fresh to order. The drive thru has friendly faces. Their wait time is next to nothing when we go . I do miss chase such a nice person always used greets us with a smile . Now my kiddos and I don't go in like we used to because we always went to say hi. This person was always good to my kiddos.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Madras?

The drive-through is open every day from 7:00 AM to 1:00 AM.

Where is the Taco Bell located in Madras, OR?

It is located at 44 SW 5th St, Madras, OR 97741, USA.