Subway

3.5
470 reviews
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Business Details

24 NE Plum St, Madras, OR
97741, United States
(541) 475-7560
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Madras Subway® Restaurant at 24 NE Plum St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
24 NE Plum St, Madras, OR
97741, United States

Hours

Reviews

3.5
470 reviews
5 stars
173
4 stars
99
3 stars
80
2 stars
35
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some employees being friendly and helpful, while others were reported as rude and unprofessional.

Order Accuracy

Several reviews highlighted issues with incorrect orders, including missing ingredients and wrong sandwich types.

Cleanliness

Customers noted cleanliness issues, particularly in the bathrooms and food preparation areas, with some expressing concern over unsanitary conditions.

Food Quality

While some customers enjoyed their sandwiches, others reported poor quality ingredients and unsatisfactory food preparation.

Service Speed

Many reviews mentioned slow service, particularly during busy times, leading to long wait times for customers.
  • LG
    Loyd Griffin
    Dec 20, 2025
    5.0
    Love the Christmas music and little tree! Service was great! Store was clean! Workers were fast and nice. Thanks for having a clean bathroom!
  • GR
    Gail Robertson
    Nov 18, 2025
    5.0
    Best fast sandwich .. everything perfectly portion just the right amount of sauce. The veggies were super crazy fresh .. the bread .. i love subway bread . And pretty food .
  • CR
    Candy Richesin
    Nov 16, 2025
    1.0
    I went though door dash to get food from here and let me just say this there little meat and a lot of veggies and it was supposed tk be toasted so it should've been hot when it got to me still and it was cold. I am so not happy with this order and I will not order from here ever again. When I order a sandwich I expect it to have meat and my bread not to be flat or smashed down. This what they call a sandwich!
  • RL
    Ryan Lewis
    Nov 9, 2025
    5.0
    Spicy Italian, jalapeno chips, 3 macadamia cookies and a fountain drink. The young man was nice. My sandwich was delicious. Cookies were fresh! I stop here time to time and have to say this location is always great! 10 outta 10!!
  • IS
    Izzy Schwerbel
    Nov 6, 2025
    1.0
    My partner decided to go through the drive through and ask if he could do a custom order and a male worker replied “you could have just started with that.” It upsets me more than him but because I used to work at a subway before, I think this is ridiculous customer service. If I could give them 0 stars I would.
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Frequently Asked Questions About Subway

What are the operating hours of Subway at 24 NE Plum St in Madras?

Subway at 24 NE Plum St, Madras, is open every day from 8:00 AM to 9:00 PM.

Does this Subway location offer catering services?

Yes, Subway at 24 NE Plum St offers catering services to accommodate your needs.