Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and frequently getting orders wrong.
Food Quality
Food quality was inconsistent, with reports of greasy items, wrong orders, and some customers experiencing food-related illnesses.
Wait Times
Many customers reported long wait times, both in the drive-thru and for food delivery, often exacerbated by staffing shortages.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and outdoor seating areas.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting good experiences with specific items and staff.