Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and mistakes in orders.
Food Consistency
Food quality is inconsistent, with reports of cold or poorly assembled items, though some customers enjoyed their meals.
Cleanliness
The cleanliness of the location is noted positively by some, while others report unsanitary conditions.
Order Accuracy
Many customers experienced issues with incorrect orders, particularly with mobile app orders and drive-thru service.
Speed of Service
Service speed is hit or miss, with some customers experiencing quick service while others faced long waits.
CP
charles palin
Jan 21, 2026
5.0
Was great for McDonald's fast and good service
CP
Cory Phifer
Jan 4, 2026
1.0
Food is assembled poorly and rarely warm. They force you to pull forward in the drive thru just to meet timing quotas and then they forget to bring you your food. Worst McDonald's I've ever been to.
DK
Dave K
Jan 2, 2026
4.0
It’s McDonalds, new location, clean, friendly staff, but they still get your order wrong from time to time.
AB
Aaliyah Boomer
Dec 31, 2025
2.0
This McDonald’s is the most inconsistent McDonald’s you’ll ever go to. Sometimes you’ll go and service will be quick, nice, and your food is amazing. Other times you’ll wait 20 minutes for food and it will be wrong and cold.
KH
Kim Haney
Dec 14, 2025
2.0
I ordered the seasonal peppermint hot chocolate. Boy what a disappointment that was. A lot of milk or water but no chocolate or peppermint taste at all. Do better please.