McDonald's

3.6
1700 reviews
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Business Details

28 NE Oak St, Madras, OR
97741, United States
(541) 475-3580
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
28 NE Oak St, Madras, OR
97741, United States

Hours

Reviews

3.6
1,700 reviews
5 stars
613
4 stars
404
3 stars
333
2 stars
136
1 star
214

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude behavior and poor handling of complaints.

Food Quality

Food quality is inconsistent, with reports of cold or incorrect orders, but some customers enjoyed fresh and hot meals.

Cleanliness

Cleanliness varies significantly; some reviews mention clean facilities, while others report unsanitary conditions, particularly in restrooms.

Order Accuracy

Many customers experienced issues with order accuracy, often receiving incorrect items or missing items from their orders.

Speed of Service

Service speed is also inconsistent, with some customers noting quick service while others experienced long wait times.
  • JA
    Josh A
    2 days ago
    3.0
    It's McDonalds. You know what you are getting.
  • JS
    Jazmine Sanchez
    Nov 11, 2025
    3.0
    they didnt give us any of our sauces and mixed up our order
  • CA
    Cheryl Ainsworth
    Nov 6, 2025
    5.0
    I loved the service not used to the kiosks a shift leader came out and walked me through it
  • AJ
    Alex Bly (Jazzy_Trombone)
    Oct 24, 2025
    2.0
    Service was above average, very quick service times, but my mc chicken had a black bun from being burnt, and my fries were warm and limp straight outa the drive through
  • CG
    Cjay Gustafson
    Oct 10, 2025
    1.0
    Very disapointed in this McDonald's! I ordered through the Mcdonalds app, when the door dasher delivered the order, half the order was missing, the drink that made it was wrong, and the fries were cold and tasted stale. I called the store and they said that I would have to come to the store to get my missing food because they can't just have it delivered... okay... so when I got to the store I asked for a new drink and fries for the part of the order that did get delivered because the drink was wrong and the fries were cold and stale tasting on delivery. I was treated like I was trying to scam them... seriously, out of what, what I ordered? I had to come to the store to fix your mistakes after I paid for delivery and I get treated like I'm doing something wrong, unacceptable! The shift manager didn't even bother to come out and speak to me about these issues!
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Madras, OR?

McDonald's in Madras, OR is open daily from 5:00 AM to 10:00 PM for dine-in service.

When is the drive-through service available at this McDonald's?

The drive-through is open every day from 5:00 AM until midnight (12:00 AM).