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Brand Certified

Arby's

3.7
(453 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1678 South West Hwy Us-97, Madras, OR
97741, United States

Hours

Reviews

3.7
453 reviews
5 stars
200
4 stars
88
3 stars
63
2 stars
23
1 star
79

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some items praised while others were criticized for being cold or lacking in flavor.

Customer Service

Customer service experiences vary widely; some staff are noted as friendly and helpful, while others are described as rude and unprofessional.

Operational Issues

Frequent complaints about being out of menu items, slow service, and drive-thru inconsistencies.

Cleanliness

Some customers appreciated the cleanliness of the location, while others reported unsanitary conditions and a lack of staff hygiene.
  • DI
    dang it65
    2 days ago
    1.0
    ...they made me leave...
  • NN
    Nosir Narzulloev
    3 days ago
    1.0
    Horrible
  • LP
    Littleboy Production
    Feb 15, 2026
    5.0
    They take little bit more time then usual soo overall 😋 good
  • DB
    David B
    Jan 26, 2026
    5.0
    Roast beef sandwich was awesome!
  • KZ
    Kyle Zilch
    Jan 19, 2026
    1.0
    After the lady cashed me out with a set of gloves on she was grabbing all kinds or things then went and delivered food to a waiting car while putting her hands on the door, still gloved then came and with the same gloves picked up my potato cakes with the gloves, no tongs. 🤢. Just because you are wearing gloves does NOT mean you are being sanitary! Change your gloves when handling things and other than food!

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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