Arby's

3.7
446 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1678 Us-97, Madras, OR
97741, United States

Hours

Reviews

3.7
446 reviews
5 stars
196
4 stars
88
3 stars
63
2 stars
23
1 star
76

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed items like steak bites and chicken sandwiches, while others reported cold food and missing ingredients.

Customer Service

Significant complaints about rude and unprofessional staff, with some positive mentions of friendly service.

Drive-Thru Issues

Frequent reports of long wait times and drive-thru being closed or unresponsive.

Cleanliness

Some customers noted cleanliness in the dining area, while others reported dirty conditions and poor hygiene practices.

Menu Availability

Multiple instances of being out of key menu items, leading to customer frustration.
  • SC
    Susanne Campbell
    Dec 28, 2025
    4.0
    Service was good friendly staff, food was pretty good.
  • JR
    Jim Rosima
    Dec 25, 2025
    4.0
    Luv there breakfast biscuits 😋
  • DF
    david farber
    Dec 18, 2025
    5.0
    New favorite fast food. Like the bell to tell them they did a great job.
  • DE
    dan Estes
    Nov 3, 2025
    4.0
    The steak bites are amazing
  • GB
    Gordon Burkholder
    Oct 25, 2025
    1.0
    Don't know why they think it's ok lesson food quality and inflate prices not acceptable.