Subway

Reviews

• GM

  glenn Murray

  Jul 8, 2024
  1.0
  I recently had a very disappointing experience at the Subway location in Lincoln City on July 6, 2024. I placed an online order and arrived at the store only to find out that my sandwich hadn't been made. The employee told me they didn't have the necessary ingredients because they hadn't been prepped the night before. To make matters worse, my order was sent to another store, and the employee refused to make me an alternative sandwich, suggesting I either go to the other store or seek a refund online. This lack of preparation and poor customer service is unacceptable, especially when my family and I were left without a meal. To add, I shared this experience on a local Facebook community discussion and found that many others in Lincoln City have faced similar issues with these two Subway locations. This seems to be an ongoing problem that needs urgent attention. I am extremely disappointed and will think twice before visiting this location again.
• JH

  Jane Cottrell Henifin

  Apr 28, 2023
  1.0
  We try every 6 months, and it just gets worse. So severely understaffed that you will never get your order on time, no matter when you place the order. There was no avacado, and half the veggies. Pretty sad for $16! There is no way to get a refund if you pay in the app. I feel super bad for the staff!
• PM

  Phil Magnan

  Sep 24, 2021
  4.0
  Yummy BMT sandwich!
• SF

  Sarah Forbes

  Sep 26, 2017
  1.0
  While they were making our gluten free sandwiches and we were standing right there, the staff was describing how stupid it was to be gluten free, using expletives in front of my children. I'm gluten free by doctors orders, but even if you believe there's no reason to be gluten free you shouldn't express that opinion while working at a place that sells gluten free food. I will not go back to this location for that reason.
• ZS

  Zachary Scales

  Nov 19, 2016
  5.0
  The employee Dustin was amazing!

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