Subway

3.7
374 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lapine Subway® Restaurant at 16509 Reed Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
16509 Reed Road, Lapine, OR
97739, United States

Hours

Reviews

3.7
374 reviews
5 stars
148
4 stars
107
3 stars
41
2 stars
24
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some employees being friendly and helpful, while others were reported as rude and dismissive.

Food Quality

Many customers praised the freshness and taste of the sandwiches, but there were also complaints about incorrect orders and unsatisfactory food preparation.

Operational Issues

Customers frequently mentioned issues with the drive-thru service, long wait times, and problems with online orders, including missing items and poor communication.

Cleanliness and Atmosphere

The restaurant was generally described as clean, but some reviews noted uncomfortable conditions and a lack of proper signage.

Coupon Policy

Customers expressed frustration over the refusal to accept Subway coupons, which they felt was misleading and detrimental to customer satisfaction.
  • TP
    T mobile Plan
    Sep 17, 2025
    5.0
    I bought a protein bowl with steak. Excellent. Staying away from bread for the carbs. Fast, Kind, helped me with the ice water machine. I got lemon aid and I wanted ice water. Just needed customer service to help me self serve it my self correctly. Thank you.
  • JW
    Jordan W
    Sep 3, 2025
    1.0
    Sandwich shop don't got tomatoes. Checks out
  • TH
    Tyler Hampton
    Aug 18, 2025
    5.0
    Friendly service, never busy. Due to the fact it is behind McDonald's and doesn't have sufficient signs. Our hidden gem
  • MH
    M Harper
    Aug 2, 2025
    1.0
    Don’t go through the drive thru in La Pine. They serve all the in store customers first. Why open the drive thru? When I discussed with the manager she was rude.
  • RA
    Roy Actual
    Jul 30, 2025
    4.0
    A standard Subway restaurant. Check business hours for accuracy. Friendly staff that works quickly. The sandwiches we had were prepared well and tasted good. The produce used was fresh. Equivalent to the vast majority of Subway sandwich restaurants. We were going to eat in the restaurant, however, the air in the restaurant was not circulating well. It was uncomfortable on a summer day. We don't know if that's normal or if it was just the day we visited. There's plenty of parking. The restaurant shares a parking lot with the Best Western Hotel.

Frequently Asked Questions About Subway

Where is the Subway restaurant in Lapine located?

The Subway restaurant is located at 16509 Reed Road, Deschutes, Lapine, OR 97739, USA.

What are the operating hours for Subway at 16509 Reed Road?

Subway in Lapine is open every day from 8:00 AM to 9:00 PM.