Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lapine Subway® Restaurant at 16509 Reed Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback indicates inconsistent customer service, with some employees being friendly and helpful, while others were reported as rude and dismissive.
Food Quality
Many customers praised the freshness and taste of the sandwiches, but there were also complaints about incorrect orders and unsatisfactory food preparation.
Operational Issues
Customers frequently mentioned issues with the drive-thru service, long wait times, and problems with online orders, including missing items and poor communication.
Cleanliness and Atmosphere
The restaurant was generally described as clean, but some reviews noted uncomfortable conditions and a lack of proper signage.
Coupon Policy
Customers expressed frustration over the refusal to accept Subway coupons, which they felt was misleading and detrimental to customer satisfaction.
TP
T mobile Plan
Sep 17, 2025
5.0
I bought a protein bowl with steak. Excellent. Staying away from bread for the carbs. Fast, Kind, helped me with the ice water machine. I got lemon aid and I wanted ice water. Just needed customer service to help me self serve it my self correctly. Thank you.
JW
Jordan W
Sep 3, 2025
1.0
Sandwich shop don't got tomatoes. Checks out
TH
Tyler Hampton
Aug 18, 2025
5.0
Friendly service, never busy. Due to the fact it is behind McDonald's and doesn't have sufficient signs. Our hidden gem
MH
M Harper
Aug 2, 2025
1.0
Don’t go through the drive thru in La Pine. They serve all the in store customers first. Why open the drive thru? When I discussed with the manager she was rude.
RA
Roy Actual
Jul 30, 2025
4.0
A standard Subway restaurant. Check business hours for accuracy. Friendly staff that works quickly.
The sandwiches we had were prepared well and tasted good. The produce used was fresh. Equivalent to the vast majority of Subway sandwich restaurants.
We were going to eat in the restaurant, however, the air in the restaurant was not circulating well. It was uncomfortable on a summer day. We don't know if that's normal or if it was just the day we visited.
There's plenty of parking. The restaurant shares a parking lot with the Best Western Hotel.
The Subway restaurant is located at 16509 Reed Road, Deschutes, Lapine, OR 97739, USA.
What are the operating hours for Subway at 16509 Reed Road?
Subway in Lapine is open every day from 8:00 AM to 9:00 PM.
Does Subway at this location offer in-store pickup?
Yes, Subway offers in-store pickup for your convenience.
Can I dine in or use the drive-through service at Subway on Reed Road?
Yes, this Subway location serves dine-in customers and also has a drive-through service available.
What types of meals are served at Subway in Lapine?
This Subway restaurant serves breakfast, lunch, and dinner.
Does the Subway restaurant offer catering services?
Yes, they provide catering services to meet your event needs.
Where can I find the menu for Subway at 16509 Reed Road?
You can view the menu online at https://subway.com/en-us/restaurant/18364-0/menu.
What are some nearby fast food options if I want a different choice?
Nearby fast food options include multiple McDonald's locations, Taco Bell, and other Subway restaurants.
Are there any nearby grocery stores or gas stations around Subway on Reed Road?
Yes, Dunya Food Mart and Shell gas stations are located nearby for your convenience.
What nearby places can customers visit before or after dining at Subway?
Customers can visit Best Western Newberry Station for lodging, Hunan's Chinese restaurant for alternative dining, or White Buffalo Creations for retail shopping.