Perched on a sunny corner of the lakeside community’s main drag, our Lake Oswego scoop shop looks out on the neighborhood with wall-to-wall windows that turn any day into a day for ice cream. Before we opened the doors of this bright space just south of Portland, we often parked our ice cream cart at the Lake Oswego Farmers Market and summer concerts in the park. Over the years, we couldn’t help falling in love with Lake Oswego's friendly, welcoming vibes, so we chose for the scoop shop to sit in the middle of all that. We're steps away from the lake, a short jaunt to riverside parks, and nestled next to the great shops, restaurants, and small businesses that make the downtown so walkable.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.