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McDonald's

3.5
(663 reviews)

Business Details

(503) 636-1579
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16044 Lower Boones Ferry Road, Lake Oswego, OR
97034, United States

Hours

Reviews

3.5
663 reviews
5 stars
240
4 stars
139
3 stars
117
2 stars
63
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru and counter, with some stating it was the slowest McDonald's they had ever visited.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with specific complaints about a manager named Lisa who was described as unprofessional and unfriendly.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and food preparation problems, leading to frustration and dissatisfaction.

Cleanliness

The restaurant was generally noted as clean, but there were occasional reports of dirty tables and concerns about food safety.

Food Quality

While some customers enjoyed the food, there were multiple complaints about food being cold, overcooked, or not prepared correctly.
  • TH
    tessa hatch
    5 days ago
    1.0
    What an awful establishment I called McDonald’s to complain I was pitched dark when I got my food and when I took a bite, it was hard as a rock. It was cold. The hash brown was cold. The coffee was like lukewarm like it has sat out for a while it was from the day before then when I called to come played, I didn’t even want a refund. I didn’t ask for a refund. I asked for somebody from corporate to do something and not to mention when I pulled up, sat there for a while. Nobody was even responding to me and then there was other cars behind me building up. Let’s just say I got a phone call from Don the district manager, and begins to say to me her first words. Oh I looked at cameras. I didn’t see any car sitting there waiting. OK well thanks for making me feel small and telling me I’m lying pictures don’t lie. I wish I had a thermometer on me that morning. It would’ve made me sick and I would’ve been on the toilet all day long. I am thankful I did not eat it but what a waste of money and then the best part I didn’t even ask to have it refunded. I wish I did because I didn’t get to eat the food and it was horrible. All I know is I am never eating here and there’s a reason why this score keeps going down for this store. It’s at a 3.14 now thanks to my review and there’s pictures. I don’t know corporate. I think you need to get rid of your district manager because employees act how she acts employees act how their manager acts so you allow this and you tolerate it McDonald’s shame on you I’m not going there anymore. I’ll find another establishment to get my breakfast in the morning. Oh and Don your district manager that’s all I can say again the employees act how they are managed and if they act poor and managed poor and allowed to treat customers the way they do it because the district manager allows it
  • KL
    Kristen LeGros
    Feb 21, 2026
    1.0
    3 different times I’ve been given wrong orders and full sugar sodas marked as diet. Get your act together if you’re going to charge higher prices. I shouldn’t have to go back inside multiple times to get what I PAID for
  • GK
    Gregory Knight
    Feb 1, 2026
    4.0
    Is what it is
  • CC
    Chad Campagna
    Nov 25, 2025
    2.0
    Consistently this is the slowest McDonalds ever.
  • MH
    Mary Hayden
    Oct 30, 2025
    4.0
    Typical and usual menu, online, electronic on-site or counter ordering, food delivered to the table. Lost my phone. It was safe at the counter and returned promptly. Clean restrooms.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 16044 Lower Boones Ferry Road, Lake Oswego?

McDonald's is open daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it opens at 7:00 AM and closes at 9:00 PM.

When is the McDonald's drive-through open?

The drive-through operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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