Burgerville

4.0
2515 reviews
Burgerville

About

Burger JointFast Food RestaurantAmerican RestaurantRestaurantDessert ShopTake Out Restaurant
Fast and delicious? Absolutely. But what truly sets us apart is the pride we take in our Pacific Northwest roots—since 1961. More than 75% of our menu is sourced within 400 miles, because supporting local farms and businesses matters. Every bite helps strengthen our community and economy. After all, local just tastes better!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Burgerville
15650 SW Upper Boones Ferry Rd., Lake Oswego, OR
97035, United States

Hours

Reviews

4.0
2,515 reviews
5 stars
1,255
4 stars
611
3 stars
321
2 stars
160
1 star
168

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were also reports of rude service and order inaccuracies.

Food Quality

Feedback on food quality was mixed; some customers enjoyed the burgers and shakes, while others reported cold, poorly prepared, or incorrect orders.

Pricing

Numerous reviews highlighted concerns about high prices relative to food quality, with many feeling that the cost was not justified.

Order Accuracy

Several customers experienced issues with order accuracy, including missing items and incorrect modifications, leading to frustration.

Speed of Service

Customers frequently noted slow service times, particularly during busy periods, which detracted from their overall experience.
  • TP
    Travis Price
    4 days ago
    1.0
    Came in to pick up an online order, I was told my order was handed out to someone else by mistake and that it would take another minute.. okay, not a problem. I’m happy to wait. After about 10 minutes I was given someone else’s order. I realized when I got home, and attempted to eat what I was given but it was cold and hard so I just requested a refund through the third party ordering website.
  • JZ
    Jennifer Zaloznik
    Nov 9, 2025
    4.0
    Food was delicious and fresh! People that served us were kids and and helpful!
  • IM
    Isaiah Maher
    Nov 8, 2025
    5.0
    Bugerville is the bomb! Forget about those other burger joints. This place is legit. And they got the best fish sandwiches I've ever had from a fast food burger joint.
  • TK
    Todd Kastel
    Nov 7, 2025
    4.0
    Overpriced for the amount of food we got. Cold fries and the wait in the drive thru was long. Not worth the time and money.
  • KH
    K H
    Oct 21, 2025
    1.0
    Had to make a 200 mile trip and decided to grab something for the road. I'm not a drive-thru person, but it seemed easier in this case. I ordered bacon cheeseburger minus lettuce and pickles. My passenger ordered sweet potato fries. And we both got small shakes. Off we go... Well, the burger was easily the worst bit of food I've bitten into in many many years. The patty was as cold as the shake, rubbery, and flavorless. I had to pick off the pickles that weren't supposed to be in there, and I don't recall the menu mentioning the sandwich would be swimming in enough mayo for a dozen sandwiches. I simply couldn't stomach a second bite, so my almost $10 burger (a $10 fast food burger!!!) went back in total the bag and tossed out at the next stop. My passenger didn't comment on the fries, but also only ate a small portion of the order before putting the rest in the trash bag. The shakes were fine. Had we dined in, the food would have gone back for a refund. I feel robbed from the experience. I hope Burgerville enjoys that $25 because I don't plan on ever spending another penny with them. Absolutely horrible. Update: Management contacted me and provided a refund.

Frequently Asked Questions About Burgerville

What are the operating hours of Burgerville on weekdays?

Burgerville is open from 7:00 AM to 11:00 PM Monday through Thursday, and from 7:00 AM to midnight on Friday.

Does Burgerville offer vegetarian and gluten-free options?

Yes, Burgerville offers vegetarian and gluten-free menu options, including plant-based items and gluten-free dishes.