Burger JointFast Food RestaurantAmerican RestaurantRestaurantDessert ShopTake Out Restaurant
Fast and delicious? Absolutely. But what truly sets us apart is the pride we take in our Pacific Northwest roots—since 1961. More than 75% of our menu is sourced within 400 miles, because supporting local farms and businesses matters. Every bite helps strengthen our community and economy. After all, local just tastes better!
While many customers praised the friendly and helpful staff, there were also reports of rude service and order inaccuracies.
Food Quality
Feedback on food quality was mixed; some customers enjoyed the burgers and shakes, while others reported cold, poorly prepared, or incorrect orders.
Pricing
Numerous reviews highlighted concerns about high prices relative to food quality, with many feeling that the cost was not justified.
Order Accuracy
Several customers experienced issues with order accuracy, including missing items and incorrect modifications, leading to frustration.
Speed of Service
Customers frequently noted slow service times, particularly during busy periods, which detracted from their overall experience.
TP
Travis Price
4 days ago
1.0
Came in to pick up an online order, I was told my order was handed out to someone else by mistake and that it would take another minute.. okay, not a problem. I’m happy to wait. After about 10 minutes I was given someone else’s order. I realized when I got home, and attempted to eat what I was given but it was cold and hard so I just requested a refund through the third party ordering website.
JZ
Jennifer Zaloznik
Nov 9, 2025
4.0
Food was delicious and fresh! People that served us were kids and and helpful!
IM
Isaiah Maher
Nov 8, 2025
5.0
Bugerville is the bomb! Forget about those other burger joints. This place is legit.
And they got the best fish sandwiches I've ever had from a fast food burger joint.
TK
Todd Kastel
Nov 7, 2025
4.0
Overpriced for the amount of food we got. Cold fries and the wait in the drive thru was long. Not worth the time and money.
KH
K H
Oct 21, 2025
1.0
Had to make a 200 mile trip and decided to grab something for the road. I'm not a drive-thru person, but it seemed easier in this case. I ordered bacon cheeseburger minus lettuce and pickles. My passenger ordered sweet potato fries. And we both got small shakes. Off we go...
Well, the burger was easily the worst bit of food I've bitten into in many many years. The patty was as cold as the shake, rubbery, and flavorless. I had to pick off the pickles that weren't supposed to be in there, and I don't recall the menu mentioning the sandwich would be swimming in enough mayo for a dozen sandwiches. I simply couldn't stomach a second bite, so my almost $10 burger (a $10 fast food burger!!!) went back in total the bag and tossed out at the next stop. My passenger didn't comment on the fries, but also only ate a small portion of the order before putting the rest in the trash bag. The shakes were fine.
Had we dined in, the food would have gone back for a refund. I feel robbed from the experience. I hope Burgerville enjoys that $25 because I don't plan on ever spending another penny with them. Absolutely horrible.
Update: Management contacted me and provided a refund.
Burgerville accepts American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is there parking available at Burgerville in Lake Oswego?
Yes, free onsite parking and both free street and lot parking are available at Burgerville's Lake Oswego location.
Does Burgerville have a drive-thru service?
Yes, Burgerville offers a drive-thru service for convenient ordering and pickup.
Are there any nearby places I can visit after dining at Burgerville?
You can visit Speakeasy Bar & Grill, a nearby American bar and restaurant, offering a great spot to enjoy drinks and sports after your meal.
Where can I refuel or buy snacks near Burgerville?
Nearby gas stations and convenience stores include ExtraMile, Chevron, and Carman Drive Chevron, which offer fuel and snacks conveniently close to Burgerville.
Is there accommodation near Burgerville for out-of-town visitors?
Yes, the Holiday Inn Express Portland South - Lake Oswego and Courtyard Portland Tigard hotels are nearby, providing convenient lodging options.
How can I order Burgerville food online or via an app?
You can place orders online at https://order.burgerville.com/ or use the Burgerville mobile app available on both Android and iOS platforms for convenient ordering.