Burgerville

Reviews

• AS

  Adam Summers

  2 days ago
  1.0
  Waited 40 minutes for a mobile order and every single item was missing or made incorrectly. What a waste of time and money!
• JB

  Justin Bendo

  Feb 22, 2026
  5.0
  The food is good and mostly locally sourced, but I'm impressed by the professional customer service! I will be returning to this restaurant if I can!
• FN

  Flossie Nichols

  Feb 14, 2026
  4.0
  We like these burgers more than McD and BK.
• EF

  Emma Fleming

  Jan 27, 2026
  1.0
  Very rude drive thru attendant. I asked for some bliss cream in my coffee as I am dairy free. Every burgerville location I have gone to has been able to accommodate this request instead of using regular "dairy" creamer. They proceeded to lecture me how ceamer is made with dairy and so is whip cream. I know this and restated I would like the bliss, dairy free creamer (I did not want whipped cream and had never brought it up - if anything, burgerville has bliss whip). In marketing, burgerville always touts their bliss and dairy free options. The person huffed and said, "Oh my God," in an angry and frustrated tone. After a few seconds they said they had it in. Once I had my coffee and was driving away I tried the coffee and there was no creamer and on the side they put a "contains gluten and nuts" sticker on the cup (which was not an allergen of concern and not one I had brought up). Over all, very rude and made a simple interaction uncomfortable. I would rather they had told me the request was not possible instead of lecturing me and being angry.
• BB

  Betzy

  Jan 17, 2026
  5.0
  I had the best customer service experience at this Burgerville because of Adin who went out of his way to make up for a missed item. If you haven’t tried burgerville in Lake Oswego you better ask for Aidn he is the best worker. They also have a vegan cheeseburger!!! This place is bomb!