McDonald's

3.3
1231 reviews
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Business Details

16505 Reed Road, La Pine, OR
97739, United States
(541) 536-3065
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16505 Reed Road, La Pine, OR
97739, United States

Hours

Reviews

3.3
1,231 reviews
5 stars
344
4 stars
277
3 stars
254
2 stars
114
1 star
242

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported receiving cold, stale, or poorly prepared food, including undercooked fries and burgers.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

While some customers noted cleanliness in the dining area, others reported dirty tables and unsanitary conditions.

Management Concerns

Several reviews mentioned ineffective management, with complaints about understaffing and lack of proper training for employees.

Mixed Experiences

Some customers had positive experiences with specific staff members, but overall satisfaction varied widely.
  • JG
    Jim Gale
    Nov 13, 2025
    3.0
    Typical McDonald's, quick in/out for the bathroom and grab lunch to go
  • NH
    Nancy H.
    Nov 12, 2025
    4.0
    Chicken nuggets small fry and vanilla milkshake the meal it was it was pretty good I mean the fries weren't the hot ones coming out because it was at not at the time of the day where it's really really busy and the fry machine keeps going but I mean the food is good the milkshake was even better but it's just that small little Lobby areas just not kept up very well and it's it's not comfortable.
  • JM
    Jenn Mac
    Oct 31, 2025
    1.0
    I ordered curbside on the mobile app. I sat and waited half an hour for my food at spot 1like the app said. After awhile I went in and showed proof of my order and curbside pickup. Wasn’t even apologetic. Not even busy either. Lady was unfriendly and not helpful
  • AO
    Alicia Outland
    Oct 22, 2025
    1.0
    They gave us what tasted like day old fries and burgers 🙄 couldn’t even finish my meal cause it tasted like crap. This McDonald’s sucks every single time we go.
  • FS
    Frank Shipley
    Oct 21, 2025
    2.0
    Ordered quarter pounders. The girl said that they were out of quarter pounder patties, so we ordered a couple of cheese burgers. Buns were cold. Cheese wasn't melted. Asked for salt and pepper and the girl grabbed the basket from under the counter, slid it onto the counter and walked off like I'd offended her. Went to the quick shop across the hall and used their microwave to heat up the burgers. I don't expect a whole lot when I go to McDonald's, but I do expect warm food and friendly service.
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Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in La Pine, OR?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM to 11:00 PM.