Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor customer service, including unfriendly staff and long wait times.
Food Quality
Numerous reviews mentioned cold, stale, or poorly prepared food, with several customers expressing disappointment in the taste.
Order Accuracy
A significant number of customers experienced issues with incorrect or incomplete orders.
Cleanliness
Some reviews noted that the dining area was not well-maintained, with dirty tables and a cramped atmosphere.
EV
EL CANINO :v
Jan 2, 2026
1.0
The wait time for even the simplest of orders is out of control. Waited 27 minutes for a small order there was 2 cars in the drive thru and 3 people with me inside waiting there was no excuse for the long wait time for the simplest of orders. Fast food is supposed to be that, fast food if I wanted a long wait I'd go to an actual nice restaurant where the wait is excused.
JD
John Dunk
Dec 11, 2025
1.0
Placed an order through the app and it wasn't until I was basically standing outside that the app canceled my order. I had to walk up to the door to find out they were closed for a Christmas party. Absolutely unacceptable and really glad I had to drive home hungry after a 9 hour day. Not even Google listed them as closed.
JC
Jen Clark
Nov 25, 2025
1.0
I ordered a McChicken with cheese and they did not give me any chicken
CM
Christy May
Nov 23, 2025
5.0
Always super busy, but they have gotten my order correct everytime. Nice employees.
NH
Nancy H.
Nov 12, 2025
4.0
Chicken nuggets small fry and vanilla milkshake the meal it was it was pretty good I mean the fries weren't the hot ones coming out because it was at not at the time of the day where it's really really busy and the fry machine keeps going but I mean the food is good the milkshake was even better but it's just that small little Lobby areas just not kept up very well and it's it's not comfortable.