Dairy Queen Grill & Chill

3.2
669 reviews
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Business Details

52502 Hwy 97, La Pine, OR
97739-9706, United States
(541) 536-3344
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
52502 Hwy 97, La Pine, OR
97739-9706, United States

Hours

Reviews

3.2
669 reviews
5 stars
186
4 stars
164
3 stars
92
2 stars
64
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned poor food quality, including cold, soggy items and incorrect orders, with some customers stating it was the worst food they've had at a Dairy Queen.

Pricing Issues

Numerous complaints about high prices and unexpected charges for items like sauces, leading customers to feel that the value was not worth it.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions affecting their dining experience.
  • AB
    Ava Burnes
    Dec 30, 2025
    2.0
    Terrible staff. Waited about 5 or 10 minutes before we were even acknowledged waiting at the counter. Woman taking our order was not very friendly either. Then the food took about 20 minutes to get our two burgers and a blizzard out with no one else in the restaurant. Food presentation was horrendous. Only good part of this experience was the blizzard which was actually quite good, but it had obviously been sitting as it was half melted. Overall would not return to this location. Needs better management.
  • NH
    Nancy H.
    Nov 12, 2025
    4.0
    The Dairy Queen here is more of a drive-through type of stop they have a large lobby area to sit need I find it really chilly in there with the air blowing and it just you know like it's nothing special but the food is not bad not bad at all and the blizzards are really good but I I like just getting a hamburger there and usually a blizzard and that's about it and I do the drive-thru and they're friendly the staff is very friendly not all of them but most of them everybody has their day.
  • B1
    Badgirl 1
    Oct 29, 2025
    5.0
    Food was prepared quickly. Employee at front very friendly.
  • HH
    Hester House
    Oct 6, 2025
    1.0
    Should have read reviews before stopping. Wanted a meal deal that included a sundae. Asked for sundae after the meal was told must take with meal. Eaten in many DQs. First time encountering this. Chose not to eat here. Got similar meal, cheaper at McDonald's down the road.
  • MP
    mason perryman
    Oct 5, 2025
    1.0
    Worst service in LaPine . Prices are higher than other Dairy Queen’s . Trash service and high prices. Eat elsewhere. Management is rude as helll don’t bother complaining.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in La Pine?

Dairy Queen Grill & Chill is open daily from 11:00 AM to 9:00 PM.

Is Dairy Queen Grill & Chill open on major holidays?

Dairy Queen Grill & Chill is closed on major holidays including Christmas Eve, Christmas Day, Thanksgiving, and Independence Day.