Arby's

3.7
179 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2602 Island Ave, La Grande, OR
97850, United States

Hours

Reviews

3.7
179 reviews
5 stars
75
4 stars
45
3 stars
16
2 stars
13
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and poor management.

Food Quality

Inconsistent food quality; many customers received cold or incorrect orders, while others enjoyed fresh and tasty meals.

Cleanliness

Concerns raised about cleanliness, particularly in the soda machine and overall restaurant hygiene.

Operational Issues

Frequent complaints about being out of menu items and long wait times for orders.
  • JM
    Jamie Morris
    Jan 3, 2026
    1.0
    It says they open at ten.It's ten thirty right now, and they're still not open,And this is happened for the previous three times we've came to this place. I don't know if it's management or what but geesh.
  • BD
    Bob Duker
    Dec 31, 2025
    1.0
    Sand in my burger!!! Nobody answers the phone, online complaint form doesn’t work. SAND!? Really???
  • EM
    Evan Mccrackin
    Dec 12, 2025
    1.0
    If you want a stress induced cartic infarction, look no further! The staff yells and argues constantly (especially the "cook" with the tattoos covering his face) & the assistant manager always like to "start a war" with customers over nothing. They are known for having two low level staff members run the whole operation, which indicates a severe lack of critical thinking & business management. Good luck to corporate at avoiding future lawsuits. P.s. Half hearted apologies & a broken internet portal "link", cant fix your issues Arby's. I regret ever giving this company money.
  • SR
    Santiago Ramirez
    Dec 6, 2025
    5.0
    The food was great , service was fast and customer service was excellent . A young man named Andres stood out with his great customer service and charming looks! 10/10 would recommend!
  • SJ
    Sara joroam
    Nov 22, 2025
    5.0
    The Arby's store in la Grande Oregon I saw a costumer yelling at the manager over French fries she was trying to make them understand they just came out of the fryer immediately asked if she could give them a refund or what she could to to make it right i got mine at the same time and they were hot he was clameing they were cold and he stormed out i just want to say she was trying very hard but the store was clean the serves was fabulous 5/5 very amazing!!