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McDonald's

3.2
(2180 reviews)

Business Details

1874 Avalon Blvd, Klamath Falls, OR
97601, United States
(541) 884-6654
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1874 Avalon Blvd, Klamath Falls, OR
97601, United States

Hours

Reviews

3.2
2,180 reviews
5 stars
597
4 stars
447
3 stars
467
2 stars
198
1 star
471

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20-30 minutes for orders, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications.

Cleanliness

The restaurant was often described as dirty, with reports of unsanitary conditions in the dining area and bathrooms.

Customer Service

Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.
  • JL
    Jacinda Lee
    Feb 20, 2026
    1.0
    I am absolutely kind blown that I am not ALLOWED to have the cheese removed from the mcdouble meal I have a food allergy and cause of that I don't get to have that meal because I have them take off the cheese it's no longer a mcdouble that's just absolutely ridiculous 😡😡😡😡😡😡😡 come on do better than that McDonald's
  • PG
    Patti Goldsmith
    Feb 14, 2026
    1.0
    I waited in the Line to pay for 10 minutes and now I’m waiting another 10 minutes for my food when it should’ve already been done. Very poor service
  • TC
    Tera Clipse
    Jan 26, 2026
    1.0
    Moved to the area last year. Every time I have visited using drive thru I always have to pull up and wait in a spot forever. Most of the time the food is right, which is why I risk it sometimes but honestly...both McDonald's here have serious issues with the time it takes to get a CORRECT order
  • JL
    Justin Lane
    Jan 26, 2026
    4.0
    I have only used drive through at this location but it has always been as expected. Never a long wait and service is courteous, not sure why the picture is of the Sherm's sign though...
  • KK
    Kris
    Jan 23, 2026
    1.0
    Once again they were surprised by us showing up there to eat. We seem to always catch them off guard and they never have anything ready like back in the day. You use to go through the drive through because you were in a hurry and were there for "fast food." Now it's hurry and get in line, order, and then be assigned a place to go wait. Crazy. They have tried to fool me a few times by saying that they are making my food fresh. I tried standing up to their B.S. stating I am ok with the stale and non-fresh items, I was quickly told, no - please go to number 3 and we will be with you shortly, ( 6 minutes ) I have to allot for approximately 80 minutes when I go to McDonalds on campus. Still not sure why they got two lanes for ordering.

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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