Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported long wait times for food, often exceeding 30 minutes, with many expressing frustration over the slow service.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
The restaurant was frequently described as dirty, with complaints about unsanitary conditions in the dining area and restrooms.
Staff Behavior
Several customers noted rude or unprofessional behavior from staff, including a lack of customer service and poor communication.
Food Quality
Mixed reviews on food quality, with some customers enjoying their meals while others described the food as cold, poorly prepared, or unappetizing.
CP
Callie Price
2 days ago
1.0
I have not had a correct order come out of this store yet. Yall know that you have 20 piece orders of nuggets, right? That when I order 2 20 piece orders of nuggets, I should get 40 nuggets in total. How hard is that? It doesnt matter if I go in, go through the drive thru or get door dash. Its never right.
NW
Nolan Walker
3 days ago
1.0
Today was the 5th time I have went through the drive through and waited over 30 minutes in a designated spot off to the side. Tonight was different though. After 30 minutes of waiting, I went inside to check on my order to find out it was given to someone else. They tried there best to put together my simple order quickly which took about 10 minutes. While I waited I watched a drug deal happen right in front of me. The employee that helped me out was great, but I dont think I will ever go back. I am a loyal mcdonalds customer who is completely done. The one star is for the nice kid who helped me out.
MM
mary
4 days ago
1.0
This place is so gross inside, it's never clean, homeless people are all over. The drive through is a joke, your forgotten about all the time when you sit at one of the parking spots for the drive thru and wait for your food. This time we ordered on the app and went to pick it up. The girl handed my husband the food but didn't give us all our drinks. We stood there just needing the cups really but the girl wouldn't give them to us and said that someone was "taking care of it" I'm standing right there literally looking at the person by the drink machine and they are NOT getting our drinks. I finally asked another worker for 2 cups so we could get our drinks, he was nice and gave them to us. Our food was cold by the time we got our cups. This place sucks, workers have no clue what customer service is and they don't care, absolutely no common sense anymore. Take some pride in your job and clean the tables and floors, take care of your customers!
TF
Trinity Ferguson
Nov 2, 2025
1.0
A friend of mine went through the drive through, she was told to pull into her spot after ordering ONE happy meal for her child.
She waited for 20 minutes (which was already crazy to me for ONE happy meal?) she was then told to move to a DIFFERENT spot and the worker said “he has good memory and he won’t forget her again” she was frustrated and did explain that she had been there for 20 minutes BEFORE BEING TOLD TO MOVE??? Anyways, 10 minutes later she did have to get her daughter out of her car and continue to go inside of the building and was then QUESTIONED about if she “got the happy meal” in an accusatory way. By the same gentlemen who “had the great memory” Mind you. I had been listening the entire 40 MINUTES SHE HAD BEEN IN HER VEHICLE AND WAITING IN THEIR LOBBY. Excuse me sir she would not unbuckle her child, and go into your establishment FOR ONE HAPPY MEAL if she ALREADY HAD a happy meal?? Anyways by the time she actually got the food it had been 40 minutes by the time it was all over. They also did try passing off an online order to her by the name of “Kellie” who also had a happy meal, MULTIPLE TIMES. So Kellie if you’re reading this your order got passed around like a hot potato before it actually got to your hands. Unsanitary?
My friend and another lady did also make a comment that they seemed to have plenty of staff during this process aswell.
If I could give this establishment a zero star review I would.
NH
Nicole Hyder
Oct 25, 2025
1.0
I came in here after a football game that I traveled from Medford for with my family at 10pm the bathroom was closed and the manger Zack was super rude telling me the bathroom took 2+ hours to clean and then proceeded to tell a employee to pee outside if he has to go I have worked at McDonald’s in the past and never been to one this unprofessional and dirty the manager was cussing and acting like a complete immature child I will never stop here while traveling through again and will be reporting this to the better business bureau never have i felt so disrespected then he proceeded to say he would call the cops on us for asking why it took so long to clean but instead of calling the cops he just gave us our money back and made us leave probably because he knew he was in the wrong do better with the people you put in management.
What are the delivery hours for this McDonald's location in Klamath Falls, OR?
Delivery is available every day from 6:00 AM to 11:00 PM.
What time does the drive-thru open and close at McDonald's on 1874 Avalon Blvd?
The drive-thru operates daily from 5:00 AM until midnight.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this location.
What payment options can I use at McDonald's on Avalon Blvd?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, or Visa.
Is there a McDonald's app I can use to order from this location?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What services does this McDonald's location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 1874 Avalon Blvd, Klamath Falls, OR 97601, USA.
What nearby restaurants can I visit after McDonald's on Avalon Blvd?
Nearby restaurants include King Wah (Chinese/Asian cuisine), Quiznos (sandwich shop), Figaro's Pizza, Arby's (fast food), Qq Hibachi, and Papa John's Pizza.
Which nearby stores could I visit for shopping after dining at McDonald's?
You can visit Kmart, Coastal Farm & Ranch, Ultimate Mattress, PetSmart, Famous Footwear, and Happy's Smoke Shop nearby for a variety of shopping options.
Are there any nearby services that could be helpful to customers visiting McDonald's?
Yes, nearby services include Farmers Insurance, Miracle-Ear Hearing Aid Center, Aspen Dental, Great Clips hair salons, Wells Fargo ATM, Emergency Dentist 24/7, and Klamath Animal Clinic.