Subway

3.8
228 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Keizer Subway® Restaurant at 5462 River Rd N brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5462 River Rd N, Keizer, OR
97303, United States

Hours

Reviews

3.8
228 reviews
5 stars
119
4 stars
35
3 stars
16
2 stars
15
1 star
43

What are people saying?

AI-generated from recent customer reviews

Employee Performance

Juan received overwhelmingly positive feedback for his exceptional customer service and sandwich-making skills, with multiple customers praising his friendly demeanor and attention to detail.

Service Issues

Several reviews highlighted problems with order accuracy, long wait times, and understaffing, leading to negative customer experiences.

Food Quality

While many customers enjoyed the sandwiches and found them fresh and tasty, there were complaints about inconsistent quality, including hard bread and missing ingredients.

Cleanliness

The store was generally reported as clean, but some reviews noted issues with cleanliness, including ants near the drink dispenser and unsanitary conditions.

Customer Service

Customer service experiences varied widely, with some praising the friendliness of staff while others reported rudeness and lack of attentiveness.
  • PR
    Patrick Ramirez
    4 days ago
    5.0
    Juan helped me out today, very friendly and definitely will be the reason I come back. He made my sandwich very fast and recommended toppings that would go well with it. Above and beyond customer service.
  • MB
    Molly Brown
    Nov 15, 2025
    5.0
    Both guys super friendly and helpful. Juan recommended the new Thanksgiving sub and it’s awesome! Even helped me carry it all out to the car! Outstanding customer service! Give them a raise!
  • JS
    JASON SOTO
    Nov 14, 2025
    5.0
    I appreciate to Jenny for always providing excellent service. I'm a regular customer, and you're always attentive and kind. You have great customer service. Thanks for my sandwich, it was magnificent!
  • TC
    Tim Caswell
    Oct 30, 2025
    5.0
    Looks like Justin had the same amazing experience a week ago. Juan...you are killing it! Juan was nothing short of extraordinary in his attitude and expertise! He took ownership of my experience from the very beginning. I complimented him on his demeanor and he shared that "I am trying to make that a priority when I work." When I asked him what sauce he recommended on my sandwiches, he 'artistically' added just the right things. They were the best Subway's I can remember. I will be in the area much of the next couple months, and will be a regular at that store because of Juan.
  • JS
    Justin S
    Oct 23, 2025
    5.0
    HOLY CRAP! Subway hit a homerun with their employee Juan!! This is not a joke! He is an overqualified customer service-orientated sandwich maker who up-sold me on his sandwich making skills. I was originally only there to buy my daughter a sandwich; and I’m glad I made the purchase! I’ll save you the details on how I’m a health freak with a strict diet. Just know that I gave him a less than typical order and he went the extra mile to make sure that my sandwich has tensile strength and that the amount of everything i requested was done to my request. I’ve been in the USMC, worked in schools with special needs kids, construction, sales, multiple odd jobs while in college, and I’ve been a cop for 16 yrs while also being a small business owner. Even though it was less common in the Marine Corps and law enforcement, in every one of my past jobs I have come across people who were not mission driven with the underlying goal to contribute to their customer and their organization at the highest level. THIS IS NOT THE CASE WITH JUAN; He is next level; and I would snatch him up if I was hiring. It was apparent that he truly has the goal to make your day better regardless of how you showed up. And for what it’s worth, I’ve never met him before today. If you see him, tip him well.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 5462 River Rd N in Keizer?

Subway in Keizer is open daily from 9:00 AM to 10:00 PM.

Does this Subway location offer delivery and pickup options?

Yes, this Subway offers in-store pickup and delivery services.