Subway

3.4
221 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Keizer Subway® Restaurant at 3834 River Road N brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3834 River Road N, Keizer, OR
97303, United States

Hours

Reviews

3.4
221 reviews
5 stars
91
4 stars
39
3 stars
18
2 stars
14
1 star
59

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor sandwich preparation.

Customer Service

Feedback on staff behavior was mixed; some praised friendly service while others noted rudeness and lack of attention.

Cleanliness and Maintenance

Several reviews highlighted cleanliness issues and broken equipment, such as the ice machine and soda fountain.

Speed of Service

Customers frequently complained about slow service, particularly during busy hours, with long wait times for both in-store and online orders.

Food Quality

There were multiple complaints about food freshness, including spoiled ingredients and poorly made sandwiches.
  • CJ
    Cody Jane
    Nov 7, 2025
    1.0
    Oh my. I thought it would change. Nope. Low quality meat.
  • NN
    N N
    Oct 6, 2025
    1.0
    Very annoyed as I just came in on 10/6/2025, I placed the order at 6:20 PM and my order was supposed to be ready at 6:40, I got there a little early so just sat in my car and watched at other in person customers who came after 6:20 were prioritized over me, my order ended up not being ready until 6:55, and on top of that they were out of 3 items that I wanted… steak and 2 of the cookies. Had to substitute for something else. On top of that one of the sandwiches was a half size even though I had ordered a footlong…. And then my other footlong wasn’t even cut I had to cut it in half myself when I got home. The girl working seemed very nice but I think just overwhelmed because she was the only working in the store, I think the store needs to retrain and have more employees working at a time and also treat customers who ordered online the same as in-person customers, I still paid just like everyone else so not sure why mine got put to the last minute.
  • VC
    Victoria Christensen
    Sep 19, 2025
    1.0
    Ordered a foot long chocolate chip cookie online. We didn't receive it so we drove back to get it and was told they were discontinued. I was charged for it. I talked to a manager? I think? He said he would look up my transaction and issue a refund for that item. That was a month or more ago..still no refund.
  • CB
    Carrie Barker
    Jul 21, 2025
    5.0
    Staff at this location are always fast and professional. Even with the stress of a long line of people and few staff, they always handle it professionally! My last visit, I brought all my grandkids and she had 5 sandwiches made in no time! The foods always great and we love this location! Highly recommend!
  • KO
    Kim Oleman
    Jun 22, 2025
    5.0
    About 9:30pm on Saturday June 21st I had the best experience at Subway on River Rd. Keizer. The restaurant was clean and inviting. The gentleman that served me was polite, organized and thoughtful. My sandwiches were made as ordered. When I returned to the car I told my husband how impressed I was with the service and he said I know I was watching what a good job that employee was doing. The meal was the best I've ever eaten from Subway. Thanks for the great experience.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Keizer?

The Subway restaurant is located at 3834 River Road N, Keizer, OR 97303, in the Keizer Village area.

What are the operating hours of the Subway restaurant at 3834 River Road N?

Subway is open every day from 9:00 AM to 10:00 PM.