Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff and incorrect orders.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration.
Speed of Service
Several reviews noted slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
Mixed feedback on food quality, with some customers enjoying their meals while others complained about cold or poorly prepared food.
Cleanliness
Concerns were raised about cleanliness, particularly in the bathrooms, with some customers reporting unsanitary conditions.
AL
Alex Lopez
Feb 1, 2026
1.0
Each time we come here they forget something in the drive thru, i just recommend you go inside its not worth it going to the drive through
PD
Praise Hell Raise Dale
Jan 29, 2026
2.0
Food has always been passable, what do you expect it's fast food after all. Regardless, this has been an issue only at this location and I'm posting the review because this is the 4th time now. Im not sure if it's from a lack of caring or inexperienced staff, but I have asked for a BLACK iced coffee with extra espresso shots added, meaning NO CREAM, NO SUGAR, just coffee and espresso. Seems simple. I saw a discrepancy on the screen, there was no note saying anything about not adding cream or sugar, and I asked again to make sure they heard me through the speaker and confirmed my order. When I get to the window they hand me a coffee with cream and when I called them out on it they said " you didn't ask for no cream " in a incredibly rude way. Despite verbatim asking for a black coffee no cream, no sugar, no flavor. When I asked for another coffee they were incredibly rude and when my food came out she aggressively handed me the bag. I get it, fast food is difficult to work but don't get frustrated when I call you out for slacking and not doing your job properly. Please do better
CM
Cathy mclain
Dec 31, 2025
1.0
I can’t believe a fish sandwich which costs as much as a cheeseburger now only gets a half slice of cheese instead of a whole slice. It’s not even real cheese and they are trying to save money a half slice at a time. I’m through with Mac Donald’s so freaking cheap
JS
joel sloper
Dec 26, 2025
1.0
Horrible bad customer service even my cheeseburger was just that meat and cheese nothing else,employees need to learn please thank you and sorry!
LK
Lisa Kannier
Dec 24, 2025
1.0
The lady who took my order was extremely rude and didn’t even take my order. I asked for a sweet tea and 10 piece and she charged me for both but only gave me the tea. When I showed her the receipt and asked for my food she rolled her eyes and said there was “nothing she could do”. Like what do you mean. This is just ridiculous. This McDonald’s has been one of my worst experiences.