Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.3
975 reviews
5 stars
337
4 stars
195
3 stars
128
2 stars
101
1 star
214
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to customers.
Food Quality
Many customers reported receiving cold or incorrect food orders, with complaints about the quality and portion sizes of items.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and overall restaurant cleanliness.
Order Accuracy
A significant number of customers experienced issues with incorrect orders and missing items, leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their kindness and noted enjoyable food items like blizzards.
- JEJadyn EwingOct 24, 20251.0An employee of yours stole my debit card information. I bought food from this establishment last night, and a young woman took my card to the inside register claiming that the drive-thru one didn’t work. She was taking way too long to swipe my card for just one transaction, so I thought to myself to lock my card after I bought my food. I’m so glad I did because that little girl tried to steal my money and card info. I have a charge to my account that tried to go through AT THIS DAIRY QUEEN looooong after I went home. I will be contacting a manager when this place opens, and if nothing is done to this employee I will make a police report and we can let the law handle her. I will not be kind to someone who attempts to steal what little money I’m allowing myself to spend after working 3 12hr shifts in a row.
- JJJUNOJUNOHKOct 23, 20251.0Went in and stood by the register for 10 mins and no one had acknowledged me despite staffs walking in and out of the counter A manager/owner looking person (not in uniform) was busy bossing the staffs around and they were breaking bags of ice on the ground next to me, which is unsanitary Probably tells a lot about the sanitation of this place If just one staff would’ve acknowledged me and told me they were busy, I wouldn’t mind waiting at all; however, unfortunately, it feels like they didn’t care about losing business and straight up ignore my existence I then brought my business elsewhere
- DPDon petersonOct 19, 20252.0Employee was breaking up ice on metal table and making a very loud noise. When asked why he could not break up the ice in the back and then bring it out to the ice machine. The employee argued with my wife. Then turned up the music so loud she could not visit with her sister. Very poor unprofessional employees
- SGSkyla GargesOct 6, 20251.0The kid who did my order had his earbuds in as I was ordering, he messed up my order and gave me food I didn’t order and when my actual food came out everything was cold. He was also rude, I don’t think he should be working in that type of environment if this was how I was treated
- KSKathy StueveSep 27, 20251.0I would give 0 stars if I could. Staff is extremely rude. Food is horrible. had to repeat my order 3 times and they still messed it up. Wil not be returning
Frequently Asked Questions About Dairy Queen Grill & Chill
What is Dairy Queen Grill & Chill known for?
Dairy Queen Grill & Chill is known for soft-serve ice cream and signature shakes, along with classic burgers and fries.
What are the operating hours of Dairy Queen Grill & Chill in Keizer, OR?
The restaurant is open from 10:00 AM to 11:59 PM Monday to Thursday and from 10:00 AM to 1:00 AM on Friday, Saturday, and Sunday.
Does Dairy Queen Grill & Chill in Keizer offer drive-thru service?
Yes, this Dairy Queen location offers a drive-thru service for customer convenience.
Is the Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, it is family-friendly, welcomes children, and provides booster seats and high chairs.
Can I order food online from Dairy Queen Grill & Chill in Keizer?
Yes, you can place your order online for pickup through their website.
Where is Dairy Queen Grill & Chill located in Keizer?
It is located at 761 Lockhaven Dr NE, Keizer, OR 97303-3708, USA.
Are there outdoor seating options available at Dairy Queen Grill & Chill?
Yes, this location offers outdoor seating for customers.
What nearby restaurants can I visit along with Dairy Queen Grill & Chill?
Nearby Mexican restaurants such as La Sirenita and Mariscos La Sirenita offer great options for dining before or after your visit.
Is there a convenient store near Dairy Queen Grill & Chill for quick shopping?
Yes, 7-Eleven is nearby, offering convenience store goods, gas, and liquor.
What are some nearby services useful for visitors to Dairy Queen Grill & Chill?
Nearby services include Keizer Post Office for mailing needs, Rite Aid pharmacy for health and beauty supplies, and Creekside Veterinary Clinic for pet care.