Ordered two medium dip cones. Both looked like this. We even clarified that they were medium. Disappointed to say the least. Definitely not worth $5 each. Won't be back.
GR
grissell Rendon
Mar 16, 2026
1.0
Yesterday I visited this Dairy Queen because it is in my neighborhood and I like to support local businesses, but unfortunately I had a very disappointing experience.
I made my best effort to place my order in English, but the employee who helped us was very rude and kept saying he didn’t understand my English. I asked for the number 7 burger (sandwich only) and a small order of cheese curds. When he said he didn’t understand, I pointed directly to the menu and he finally charged me.
I waited about 20 minutes for my order. The restaurant was busy, but there was only one person working in the kitchen while several other employees were in the ice cream area and no one was helping prepare food. The employee at the register also spent most of the time turned around and not helping the customers waiting in line.
When my order finally came out, I asked for ranch and again he said he didn’t understand me. Instead of trying to help, he simply turned around and walked away.
As a business owner myself, I know how important it is to treat customers with respect. Unfortunately, the manager didn’t seem to be supervising the staff or helping organize the team during such a busy time.
Because of the way I was treated, I honestly felt uncomfortable and discriminated against. I hope management takes this seriously and improves customer service at this location.
EE
Ethan
Feb 21, 2026
5.0
I recently bought a triple stack burger combo here. I ordered it without mayo, add barbecue sauce. The burger was excellent, really very good. The fries were good too. A very satisfying meal. This is the second time I have gotten the triple stack burger, and the previous time was great too. I have eaten here many times, never a mistake or bad food.
RR
RachelAnneFisher
Feb 20, 2026
1.0
Waited in the drive though for a Peanut Buster parfait for 10 minutes…. $7.49 to be met with this gem…shame on you DQ for charging so much for this. This is not EVEN close to the what the picture shows on the menu……
LB
Luna Beltran
Feb 19, 2026
5.0
First time going into this diary queen we didn't expect much as an average fast fooder but! oh my glob these customer service people! was EXCELLENT. Stanley and Jennifer carefully crafted our orders with such care and love, every bite of my flame thrower burger I felt their woven attention. Was well taken care of like a fresh baby out of the womb! Will be visiting this specific diary queen location for how ever long god lets me live.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is Dairy Queen Grill & Chill known for?
Dairy Queen Grill & Chill is known for soft-serve ice cream and signature shakes, along with classic burgers and fries.
What are the operating hours of Dairy Queen Grill & Chill in Keizer, OR?
The restaurant is open from 10:00 AM to 11:59 PM Monday to Thursday and from 10:00 AM to 1:00 AM on Friday, Saturday, and Sunday.
Does Dairy Queen Grill & Chill in Keizer offer drive-thru service?
Yes, this Dairy Queen location offers a drive-thru service for customer convenience.
Is the Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, it is family-friendly, welcomes children, and provides booster seats and high chairs.
Can I order food online from Dairy Queen Grill & Chill in Keizer?
Yes, you can place your order online for pickup through their website.
Where is Dairy Queen Grill & Chill located in Keizer?
It is located at 761 Lockhaven Dr NE, Keizer, OR 97303-3708, USA.
Are there outdoor seating options available at Dairy Queen Grill & Chill?
Yes, this location offers outdoor seating for customers.
What nearby restaurants can I visit along with Dairy Queen Grill & Chill?
Nearby Mexican restaurants such as La Sirenita and Mariscos La Sirenita offer great options for dining before or after your visit.
Is there a convenient store near Dairy Queen Grill & Chill for quick shopping?
Yes, 7-Eleven is nearby, offering convenience store goods, gas, and liquor.
What are some nearby services useful for visitors to Dairy Queen Grill & Chill?
Nearby services include Keizer Post Office for mailing needs, Rite Aid pharmacy for health and beauty supplies, and Creekside Veterinary Clinic for pet care.
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