McDonald's

3.5
1131 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1315 Monmouth St, Independence, OR
97351, United States

Hours

Reviews

3.5
1,131 reviews
5 stars
373
4 stars
242
3 stars
240
2 stars
89
1 star
187

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders, especially with online and drive-thru orders.

Service Speed

Many customers reported excessively long wait times, particularly during evening hours.

Cleanliness

Multiple reviews noted a decline in cleanliness and organization within the restaurant.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, impacting their overall experience.

Food Quality

Inconsistent food quality reported, with issues like cold or poorly prepared items.
  • JF
    Jessica Flores
    Jan 2, 2026
    1.0
    Most of The staff working drive thru have been rude they need to have better customer service. A lot of the time sauces get missed or order is wrong.
  • JV
    Jacob Villarreal
    Jan 1, 2026
    1.0
    Ran by a bunch of kids. Waited at the drive thru for pick up since they close their lobby’s a hour early, Since there was a line I couldn’t get my order. why give the option for pick up at the counter then. I didn’t get my order and was charged $12. I will be getting my money back and some.
  • RJ
    rhey jav
    Dec 28, 2025
    1.0
    Been getting my order wrong alot lately in the evening
  • BK
    Brandon Kremer
    Dec 28, 2025
    1.0
    This mcdonalds is absolutely the slowest one ever. At night I would avoid this place. They are so slow and take forever getting the food out. I've been in line for over 7 minutes and haven't even moved. They need to hire more people or shut it down. The wait period I'd absolutely ridiculous at night time. Even when there's 2 people you're waiting for an absurd amount of time. Never coming here at night again. Poor service
  • JA
    J A
    Nov 26, 2025
    1.0
    This McDonalds in the past was so clean, quality was excellent and everything was fresh and well prepared.. within the past 2years something changed and now the manager scratches her head and face while playing with her cell phone while sticking her hands in the bags.. restaurant is visually dirty and unorganized.. the food is poorly put together and cold.. never again. The health dept needs to surprise this awful gross store. *I’m not clicking on your link the info is in review.. take action based on the reviews and not asking people to do more.. by clicking link.. the reviews have the same complaints..

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1315 Monmouth St, Independence, OR?

The restaurant operates from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

Does this McDonald's location offer drive-thru service?

Yes, the drive-thru is available from 5:00 AM to midnight Monday through Saturday and from 6:00 AM to midnight on Sunday.