Subway

4.0
430 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Hood River Subway® Restaurant at 1920 W Cascade Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1920 W Cascade Ave, Hood River, OR
97031, United States

Hours

Reviews

4.0
430 reviews
5 stars
214
4 stars
101
3 stars
52
2 stars
21
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, unprofessional behavior, and lack of attention to customers.

Operational Issues

Customers frequently noted issues with store hours, including late openings and early closures, leading to frustration.

Food Quality

While some customers praised the freshness of the sandwiches, many expressed dissatisfaction with portion sizes and the quality of ingredients.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in restrooms and food handling practices.

Staff Training

There were complaints about the need for better staff training, as many customers experienced incorrect orders and slow service.
  • KP
    Kristy Powell
    4 days ago
    1.0
    Every time I come in here ive had nothing but rude costumer services and the place is always dirty. Also the lady didn't even ask what kind of bread I wanted just grabbed what ever was in the oven and started making my sandwich. I will be calling corporate because clearly the owner doesn't care about there customers here at this store.
  • JS
    James Shaw
    Oct 28, 2025
    1.0
    It's subway.
  • KB
    Karen Brennan
    Oct 16, 2025
    1.0
    I don't write reviews..... But, I cannot believe how rude the gal that took my order was. Come to find out, she is the manager! I will never go back. My sandwich was fine, but not worth how poorly I was treated.
  • LV
    L Vill
    Aug 16, 2025
    1.0
    Online states they open at 8am. Currently 8:10am lights off and while in the parking lot an employee walks in with a baby seat. Lights turn on at 8:17am but doors are still locked. Based on other reviews it appears this isn’t the first time and employees open when they feel like it. 8:20am another employee walks in the back with a baby! Is this poor baby expected to be at work?
  • DD
    dana dethman
    Jul 26, 2025
    1.0
    Well ordered online, arrived & employee getting trained was mortified in front of customer ordering at counter & myself waiting to be acknowledged?? Several employees involved instead of taking care of customers? Once I stepped closer young lady involved asked r you waiting on something?? Supper sad!! & you want to retain employees?? So wrong!!😢

Frequently Asked Questions About Subway

Where is Subway Hood River located?

Subway Hood River is located at 1920 W Cascade Ave, Hood River, OR 97031, USA.

What are the operating hours for Subway Hood River?

Subway Hood River is open Monday 8 AM to 6 PM, Tuesday to Saturday 8 AM to 9 PM, and Sunday 8 AM to 8 PM.