Dairy Queen Grill & Chill

4.0
625 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
2525 Cascade Ave, Hood River, OR
97031-1077, United States

Hours

Reviews

4.0
625 reviews
5 stars
298
4 stars
176
3 stars
65
2 stars
39
1 star
47

What are people saying?

AI-generated from recent customer reviews

Hygiene Issues

Several customers reported unsanitary conditions, including dirty bathrooms and unpleasant odors.

Food Quality

Mixed reviews on food quality; some enjoyed the freshness while others found items dry or not up to standard.

Service Consistency

Service quality varied significantly, with some praising friendly and efficient staff, while others noted poor training and rude behavior.

Pricing Concerns

Customers expressed dissatisfaction with pricing, particularly regarding extra charges for sauces and perceived value for money.

Community Feel

Some customers appreciated the friendly atmosphere and community involvement, while others felt the staff lacked professionalism.
  • RR
    Ross Rother
    Nov 11, 2025
    4.0
    Used the drive through, food was great and cooked quickly.
  • YS
    Yan S
    Oct 22, 2025
    2.0
    It smells like a gym in here when we came in today! What’s going on ? Hygiene needs to improve please
  • LR
    Linda Rosato
    Aug 31, 2025
    5.0
    Food is great and service also!
  • CN
    Cory Nauertz
    Aug 29, 2025
    2.0
    Not impressed. Food was meh. You could tell the burgers were not super fresh like they'd been sitting. Want ranch with your fries? No problem! They charge .75 PER SAUCE. Never understood this practice - they give the stuff away at CFA, Sonic, others...It's a poor customer experience. Shakes were good but they (meaning several DQ locations) cannot figure out how to hand you a milkshake without it spilled all over the outside. Surprised they don't charge extra for napkins. The great thing is this is America, and I can choose not to go back!
  • KS
    kimberlee sapp
    Aug 11, 2025
    5.0
    Food was bomb, expensive but so good. We came in last 30 min and the staff was great about it. Very, very clean. We didn't feel rushed or like they were upset we took a while. Oh, the food came out so quick, fresh, and hot we barely got our drinks and sat down and they brought our food tray. From what I seen it was a bunch of high school kids working and they did an amazing job.

Frequently Asked Questions About Dairy Queen Grill & Chill

Where is Dairy Queen Grill & Chill located?

Dairy Queen Grill & Chill is located at 2525 Cascade Ave, Hood River, OR 97031-1077, US.

What are the opening hours of Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill is open from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday.