Several customers reported unsanitary conditions, including dirty bathrooms and unpleasant odors.
Food Quality
Mixed reviews on food quality; some enjoyed the freshness while others found items dry or not up to standard.
Service Consistency
Service quality varied significantly, with some praising friendly and efficient staff, while others noted poor training and rude behavior.
Pricing Concerns
Customers expressed dissatisfaction with pricing, particularly regarding extra charges for sauces and perceived value for money.
Community Feel
Some customers appreciated the friendly atmosphere and community involvement, while others felt the staff lacked professionalism.
RR
Ross Rother
Nov 11, 2025
4.0
Used the drive through, food was great and cooked quickly.
YS
Yan S
Oct 22, 2025
2.0
It smells like a gym in here when we came in today! What’s going on ? Hygiene needs to improve please
LR
Linda Rosato
Aug 31, 2025
5.0
Food is great and service also!
CN
Cory Nauertz
Aug 29, 2025
2.0
Not impressed. Food was meh. You could tell the burgers were not super fresh like they'd been sitting. Want ranch with your fries? No problem! They charge .75 PER SAUCE. Never understood this practice - they give the stuff away at CFA, Sonic, others...It's a poor customer experience. Shakes were good but they (meaning several DQ locations) cannot figure out how to hand you a milkshake without it spilled all over the outside. Surprised they don't charge extra for napkins. The great thing is this is America, and I can choose not to go back!
KS
kimberlee sapp
Aug 11, 2025
5.0
Food was bomb, expensive but so good. We came in last 30 min and the staff was great about it. Very, very clean. We didn't feel rushed or like they were upset we took a while. Oh, the food came out so quick, fresh, and hot we barely got our drinks and sat down and they brought our food tray. From what I seen it was a bunch of high school kids working and they did an amazing job.
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 2525 Cascade Ave, Hood River, OR 97031-1077, US.
What are the opening hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday.
What kind of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, and shakes & malts.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, Dairy Queen Grill & Chill offers drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, with amenities such as booster seats, high chairs, restrooms, wheelchair accessibility, and welcomes children.
Can I order online or get exclusive deals from Dairy Queen Grill & Chill?
Yes, you can place orders online via their website and download their app for exclusive deals.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit local attractions such as Columbia River Gorge for outdoor activities, or stay at nearby hotels like Holiday Inn Express & Suites Hood River and Comfort Suites.
Are there any nearby accommodation options near Dairy Queen Grill & Chill?
Yes, nearby accommodations include Lone Pine Motel, Holiday Inn Express & Suites Hood River, and Comfort Suites.
Where can I fuel up or get automotive services near Dairy Queen Grill & Chill?
Nearby you will find Chevron gas stations and Valvoline Instant Oil Change for fuel and automotive services.
Are there options for storage or property services close to Dairy Queen Grill & Chill?
Yes, nearby are Northwest Self Storage and Hood River Mini Storage for storage needs, and several real estate agents and property management services such as Don Nunamaker Realtors and Nunamaker Property Management.