Dairy Queen Grill & Chill

4.0
628 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
2525 Cascade Ave, Hood River, OR
97031-1077, United States

Hours

Reviews

4.0
628 reviews
5 stars
299
4 stars
177
3 stars
65
2 stars
39
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers reported inconsistent service quality, with some experiencing rude staff and long wait times.

Food Quality

While many enjoyed the food, there were complaints about freshness and preparation, particularly with burgers and chicken.

Pricing Concerns

Several reviews mentioned high prices and additional charges for sauces, leading to a perception of poor value.

Cleanliness

Multiple customers noted cleanliness issues, particularly in the bathrooms and dining area.

Positive Experiences

Despite the negatives, many customers praised the friendly staff and quick service during their visits.
  • AP
    Andrew Pergiel
    6 days ago
    5.0
    Quick, clean, courteous, yummy, priced right.
  • FT
    Fast Track
    Dec 30, 2025
    1.0
    I love Dairy Queen. This location doesn’t seem to have the same desire to serve as the other one’s I go to. They don’t serve value meals. A 18 dollar meal turned out to be 31 by the time we substituted something else for our preferred 3 piece chicken. Then they wanted another 75 cents for dipping sauce.
  • RR
    Ross Rother
    Nov 11, 2025
    4.0
    Used the drive through, food was great and cooked quickly.
  • YS
    Yan S
    Oct 22, 2025
    2.0
    It smells like a gym in here when we came in today! What’s going on ? Hygiene needs to improve please
  • CN
    Cory Nauertz
    Aug 29, 2025
    2.0
    Not impressed. Food was meh. You could tell the burgers were not super fresh like they'd been sitting. Want ranch with your fries? No problem! They charge .75 PER SAUCE. Never understood this practice - they give the stuff away at CFA, Sonic, others...It's a poor customer experience. Shakes were good but they (meaning several DQ locations) cannot figure out how to hand you a milkshake without it spilled all over the outside. Surprised they don't charge extra for napkins. The great thing is this is America, and I can choose not to go back!

Frequently Asked Questions About Dairy Queen Grill & Chill

Where is Dairy Queen Grill & Chill located?

Dairy Queen Grill & Chill is located at 2525 Cascade Ave, Hood River, OR 97031-1077, US.

What are the opening hours of Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill is open from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday.