Dairy Queen Grill & Chill

Reviews

• PD

  P Duggle

  3 days ago
  5.0
  Number of people, large order, they got everything right. DQ food and service is always consistently good!
• CH

  Christine Hunt

  4 days ago
  2.0
  Stop in with grands for ice cream and to run off some energy in the play area. The Sundays were fine but the play area was filthy. The floors looked like they hadn't been swept, the tables had not been cleaned, in fact nothing including the play structure looked like it hadn't been cleaned in a while...like months. All of the chairs were dirty from months of neglect. The kind of dirty that builds up from lack of attention. The high chairs are we not structurally sound. I've been to many DQ stores. I've never seen anything as bad as this.
• MC

  miguel cesar

  5 days ago
  1.0
  Wow, I didn’t realize being rude and making customers uncomfortable was part of the job description, but apparently it is here. Every time I come in, the same employee manages to be dismissive, unfriendly, and completely unprofessional. It honestly feels like she either skipped customer service training entirely or just decided none of it applies to her. If treating people with basic respect is too much, then working with customers clearly isn’t the right job. Embarrassing for a business to allow it. 🤗
• MC

  Mya Castillo

  Mar 26, 2026
  1.0
  The manger that was working on Wednesday was quite rude for no reason I’ve never had an encounter like that before with a fast food worker i won’t be coming back.
• JE

  Jamie E

  Mar 21, 2026
  2.0
  We placed a mobile order and paid for it ahead of time. The order was supposed to be done at 7:12. My husband went to pick it up in the drive thru. He said that he was there to pick up an online order for "Jamie". They said to pull forward. He was greeted by a young man who handed him straws and 2 of our drinks. My husband asked for a drink carrier and the young man put them in a drink holder and someone came up with the pineapple tajin drink, added that to the drink holder then handed that to my husband and ask him to please pull into spot #2 and they would bring him the rest of the order. He waited in that spot for about 12 mins before someone came out to ask "What was your order?" My husband said "what do you mean what is my order? Its an online order for Jamie." The young man said "OK, I will be right out with your food." A few mins later, he came out with food. My husband checked the bags and there was a deluxe double cheese single stack burger missing and also a fry. He told the young man what was missing. The young man goes back inside and brings out 1 fry. No burger. So my husband says "Im still missing the burger." So the young man, once again, goes back inside and comes out with a woman who comes to my husband's vehicle with a long receipt and is asking to see what food he has already received. So they went through the food and she first said "you dont even have fries in your order." My husband said "Yes, we do. Its right here on the receipt." She apologized and went back in for the missing burger and brought it out and he left. After my husband came home, we went through the food and his chicken basket was a disaster. They just threw the chicken strips in the bottom and tossed fries on top. It literally looked like it had been dropped. It was super sloppy. He was also missing his toast that was supposed to come with it. A fish sandwich was ordered as well customized with a piece of white american cheese and asked for them to remove the lettuce. No cheese, soggy lettuce. We paid extra for the cheese. We understand that things happen sometimes. But this restaurant in particular seems to always have some kind of issue. We haven't done an online order before. I figured we would try it since there had been problems in the past just ordering in the drive thru. I apologize for this rambling, but every time we have been to this location (maybe 6 times now) we have some type of issue. My husband was at the restaurant for 20+ mins before everything was settled and was able to come home. The ice was melted in the drinks and the pineapple tajin drink was half melted. 😕

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