La Michoacana NW is a premier provider of authentic Michoacán flavors. Blended with uniquely Mexican flavors, our products are the perfect combination of traditional recipes, upgraded to suit the contemporary taste.
Established in Michoacán, Mexico, by the grandparents of the current owners, the company made a splash in the US market in 2017. La Michoacana NW's ice cream shop was opened in Hillsboro, Oregon, and the rest is history. The company now has two ice-creams shops, and this number is expected to grow in the future as the popularity of La Michoacana NW's products increases.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.