Five Guys

4.2
1897 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2343 NW 185th Street in Hillsboro is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2343 NW 185th Street, Hillsboro, OR
97123, United States

Hours

Reviews

4.2
1,897 reviews
5 stars
1,013
4 stars
522
3 stars
174
2 stars
70
1 star
118

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being delicious and fresh, though some noted issues with soggy fries and incorrect orders.

Service Issues

Several reviews highlighted poor customer service experiences, including rude staff and incorrect orders, which negatively impacted customer satisfaction.

Cleanliness

Multiple customers reported cleanliness issues, particularly with dirty tables and bathrooms, which detracted from their dining experience.

Pricing

Many customers felt the prices were high for fast food, with some expressing that the cost did not match their expectations for quality or service.
  • EA
    elias angel
    4 days ago
    1.0
    Service was rude, order wasn’t correct, burgers tasted so plain and fries were so undercooked. I asked for ketchup on my burger and was told that I could put it on myself at the condiments station which I didn’t mind until I saw that there was no ketchup there and when I let them know they told me they would restock it. I was there for about 30 minutes waiting for my order and it never got restocked. When I let the lady know that my order was missing some stuff she rolled her eyes and nodded her head while she walked away to get my missing items. Horrible service and food
  • RM
    Ryan Meyers
    Jan 4, 2026
    5.0
    Tasty burgers and fries! I recommend a strawberry/ Oreo milkshake if you're feeling the vibe.
  • MY
    Melissa Yockman
    Jan 2, 2026
    5.0
    My son introduced me to this place. Kind of wish he hadn't... I've become addicted to the fries! Yummmm 😋
  • SJ
    Samantha Johnson
    Jan 1, 2026
    1.0
    I placed an online order and arrived at the time to pick it up. I asked about if it was ready and they said it hadn’t been started yet. They said it would be 5-10mins. After 30 mins they said they didn’t have my order at all and it never came through even though they said they saw it when I got there. Got told it would be another 5-10mins to start it now. I love five guys but I honestly won’t come back to this location if I come back to any. Waiting over 45mins for an order that should have been done already is not good business. Telling the customer it’s being worked on when it’s not is not ok. An online system that doesn’t properly work is not ok. It’s 2026. Get it together.
  • KB
    Kelli Baker
    Dec 21, 2025
    1.0
    My husband ordered little bacon cheese burger with tomato and lettuce, what we got was a little bacon cheese burger with a cold hard buns, no tomatoes but they added pickles that were not asked for. One other couple in the place and they couldn’t get our order right. $9 for a fast food burger. It was cold. Won’t stop here again. Kelli

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.