Chipotle West Hillsboro is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted rude and dismissive behavior from staff, leading to a negative customer experience.
Portion Sizes
Many customers complained about consistently small portion sizes, feeling that they were not getting value for their money.
Food Quality
Several reviews mentioned issues with food temperature and freshness, with some customers experiencing food poisoning.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly with online orders, were noted.
Cleanliness
The restaurant was reported as dirty on multiple occasions, with unclean tables and food spills.
MC
Marco Catabay
Dec 23, 2025
1.0
Place was clean. Food I haven't tried yet but will update. But the young white lady that served me tonight was really pushy and treated me with a lot more attitude than the other customers that came in. She even skipped over the cheese when she asked what I would like on the bowl, and I know I said cheese. But, I will say it was quick service.
XY
x y
Dec 20, 2025
1.0
If you order a burrito expecting it too be ice cold than this is the place for you!
The slices of meat are the only thing that are warm and if that they're luke warm. It's almost like being at subway ordering a cold untoasted sandwhich!
Quality went down hill shortly after opening to the point where it isn't even worth going too anymore, Save your money and save your time this place is not worth a single dime.
SA
Sarah Adel
Dec 18, 2025
2.0
Cesar was rude! Felt like they were annoyed to serve us like we did them dirty. We came in ordering in a good mood and Cesar wasn’t having it. The rudeness showed in the small portion serving sizes- like getting punished and skimmed for buying food! Also their snappy retort with asking about sides. We even said “thank you - have a good night” when they gave us our order and we got the cold shoulder and they carried on with their attitude.
CA
Corwin of amber
Dec 7, 2025
2.0
Make sure to check your bag if you order online because 95% of the time they give you the wrong thing or forget somthing or they dont give you lettuce. It's the reason why I stopped going here. And its sad becuse it used to be my fav place to eat
SK
Sasha Kutepov
Dec 7, 2025
1.0
The employee Jasmine working on 12/6/2025 at 9:09 p.m. was being very disrespectful and racist towards my girlfriend who is Puerto Rican. Made threats and also up charged her for items that she did not order and told her that she doesn't like her kind and threatened to call ice
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in West Hillsboro serve?
Chipotle Mexican Grill in West Hillsboro offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill at 4530 NE Cornell Rd?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in West Hillsboro offer delivery and pickup services?
Yes, they provide both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in West Hillsboro?
You can order online via their official ordering site at https://order.chipotle.com/ or through the Chipotle mobile app.
Is there a rewards program available for customers at Chipotle Mexican Grill West Hillsboro?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What online platforms is Chipotle West Hillsboro active on?
They are active on LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter.
Are there other dining options near Chipotle Mexican Grill at 4530 NE Cornell Rd?
Yes, nearby dining includes MOD Pizza, Jersey Mike’s Subs, Taco Del Mar, McDonald’s, Evergreens health food restaurant, and Starbucks.
What services are available near Chipotle West Hillsboro besides dining?
Nearby services include Frontier Veterinary Hospital, Hillsboro Dental Center, RushMyPassport in FedEx Office, and various health and medical centers.
If I need a haircut before or after dining at Chipotle, where can I go nearby?
You can visit Lady Jane's Haircuts for Men or The Barbers, both offering barber and hair salon services near Chipotle.
Is Chipotle Mexican Grill West Hillsboro LGBTQ friendly?
Yes, Chipotle West Hillsboro welcomes LGBTQ customers.