Chipotle Mexican Grill

Reviews

• AS

  Amogh Sabnis

  Jan 4, 2026
  1.0
  EXTREMELY slow. Lacks man management skills
• LL

  Luke

  Dec 30, 2025
  1.0
  I live right next to this location on Stucki Ave. They do not clean their soda fountain. The ice contains black specs, which I assume is mold. Disgusting! I brought this issue to customer support in the past, and they assured me they would investigate. Months went by without ordering a drink from there, enough time where I assumed the issue was dealt with, so I decided to order 2 drinks, only to find MORE MOLD on the ice cubes. I had to leave the drinks at the restaurant. Unacceptable, this place is going to make people sick!
• BP

  Braden Pavelin

  Dec 23, 2025
  1.0
  Dirty, dirty, dirty. No real managers or authority figure over the age of 18. Again dirty, messy, no cleaning of stations, toppings everywhere, told they were out of chicken with still 3 hours of open time. Gave extremely tiny portions even for extra meat. Absolutely not organized. Needs help desperately as I have been to many Chipotle establishments with the majority of the works being younger but at this particular location they're Absolutely lawless and standards are way way way down. They weren't rude but simply need guidance and more training as having cheese everywhere, old guacamole on every surface. I almost walked out. Literally got my dish not to be rude. But maybe it's just that shift? But really if you have the chance go to a more professional and up to standard location. After reading the other reviews, sounds like this is the standard for this location. Shut it down immediately if you cannot maintain even the most basic amount of professionalism.
• GS

  Gregory Smoot

  Dec 16, 2025
  5.0
  Ordered from the app to this location. The store had my order ready quicker than the app showed and the employees were very helpful.
• JS

  Jennifer Starn

  Dec 6, 2025
  1.0
  I hate to write reviews like this, especially since at one point this Chipotle actually was decent. But recently, and especially last night the behavior and attitude of the employees is very below standard. The employees were unfriendly and very unwilling to be there and help customers. There were a few of them that were extremely rude and that is unfair. The food was also way less portion than normal and quality was low since none of the food was fresh. The biggest issue is the customer service and I really hope that all the employees get better training and can change their attitude. I would love to see actual positivity from them. I would definitely recommend going to the location in the Sunset Mall on Cornell instead) who actually have improved a lot and way better employee friendliness and service)!

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