Buffalo Wild Wings

Reviews

• MC

  Megan Craig

  Feb 23, 2026
  1.0
  To preface this, I have been avoiding this store for about six months due to prior issues with poor services and inaccurate orders. I was duped into ordering from this place on DD over the weekend. They had themselves listed under a storefront name, NOT BWW so I didn't actually know who I was ordering from and thought a new place opened up over at The Streets. I live 0.2 miles away and had I not had a sleeping kid, I would have just driven over, found this information out for myself and went somewhere else but alas... there I was. We placed our order and things seem ok. Dasher arrived at the restaurant about 15 mins after the order was placed and sends a message that they were waiting on the food. Great. Until it wasn't. The delivery time kept getting pushed back further and further. Honestly, I've never had such a patient dasher before. This poor person waited and waited. 20 mins. 30 mins. 40 mins. That's right. Waiting in the lobby for the food for 40 MINUTES before we became a bit concerned. The dasher was updating me via the app, letting me know they were still waiting. This was when I found out that it was BWW. I looked up the number to call the store and realized who I had ordered from. I called the store and no one answered. They were definitely hanging up the line to avoid talking to anyone. I tried calling multiple times, sometimes they would disconnect after 1-2 rings, sometimes more than that and sometimes it would ring for a full minute before I would just give up and hang up. Once we reached the 50 min mark of waiting and about 10 mins of me trying to call to no avail, I ended up having to cancel the order so everyone could move on with their night and we could get something else to eat. I did submit a feedback form on the BWW website as this store is extremely problematic and I find it predatory that they are even on DD when they can't even get to go orders out properly using their OWN app. I detailed the experience, the wait, the refusal of staff to answer the phone and the response I received back floored me: they told me to contact DD if I was unhappy with my order. Absolutely reprehensible. This was not a DD issue, it was 100% a BWW issue. This store should NOT be on the app and honestly, shouldn't even be open. I hope corporate seriously looks into this franchisee and how they are choosing to run this store and soil their name.
• NR

  Natasha Ramirez

  Feb 15, 2026
  5.0
  Great service every single time. Practically no wait time. 100000/10 wings hands down.
• CC

  Copacabana

  Feb 12, 2026
  3.0
  Ordered few times. Every time something was missing in the order. Frustrating when you have a kid that eats only specific items on the menu.
• CS

  Cailey Stevens

  Feb 8, 2026
  1.0
  Worst costumer service ever if you want to waste your time this is the place! We order ahead of time and when we got there my order was not ready at the time it was supposed to be ready it took more than an hour. I was really disappointed never coming back to this place!!!
• VH

  Verenise Hernandez

  Feb 8, 2026
  2.0
  Was very disappointed. I ordered a pick up order and my order was wrong. They gave me wings with a sauce I did not ask for. And when I tried calling. My call would not go through. Usually have a good dine in experience but for take out. Was not the best

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